Bartender - Kruger Park, South Africa - MORE Family Collection

Description

The Bartender is to follow procedures for service, sales, expenses and profit goals as directed and as outlined in the beverage departments operating plans and budgets, whilst promoting the company goals of guest service and satisfaction, team work, reporting requirements and financial performance.

KEY FOCUS AREAS

• Perform consistent service according to the service standards and be fully prepared for each guest service, including mis-en-place, confidence in food/menu descriptions and wine pairing recommendations.
• Be aware of all menu changes and dietary requirements of the guests.
• Upsell and recommend beverages to guests.
• Obey the liquor regulations.
• Perform beverage preparation or service tasks including presentation and sales of beverages.
• Support optimal communication between the Kitchen and the Service team, attending daily service meetings.
• Follow the stock control procedures, making sure that every beverage consumed is correctly accounted for.
• Assist with minibar, kids entertainment and luggage duties if required.

REQUIREMENTS QUALIFICATIONS AND SKILLS

• Knowledge of the highest level of F&B customer service in a luxury environment.
• Knowledge of wine, cocktails and other beverages served.
• Knowledge of food, cooking methods, and all menus.
• Good knowledge and understanding of stock rotation and control.
• Knowledge of hygiene and all cleaning products used.
• Knowledge of the operation of equipment and appliances.
• Knowledge of all MORE properties and all activities offered.
• Knowledge of all departments/operations of your property.
• Excellent attention to detail, excellent hygiene principles.
• Guest focus philosophy, living the MORE brand and the MORE experience.
• Good communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm, and emotional control.
• Excellent time management and self-discipline.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.
  
  

INTERVIEW PERIOD April 2024

EFFECTIVE DATE May 2024