Refreshment Server/cleaner - Illovo, South Africa - Sasria

Sasria
Sasria
Verified Company
Illovo, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description

Job Summary Statement/Purpose:
Carries out refreshment and cleaning duties for Sasria during normal office hours. (8am-4pm). Relieve switchboard and reception (8am - 5pm).


Current Status
:
Active

Contract Type:
Permanent


Closing Date:
February 28, 2023


Qualifying Criteria:


Key Performance Areas (Duties & Responsibilities):

1. Refreshments served to Executive Management

  • Provide tea and coffee on arrival, 10 am, 2 pm and on request.

2. Staff refreshments

  • Ensure that kitchens are stocked with coffee, tea, milk and sugar;
  • Ensure the crockery and cutlery are available and clean at all times.

3. Refreshments for meetings

  • Prepare refreshments prior to the start of the meeting.
  • Clear away crockery and cutlery directly after the meeting.

4. Coffee stations

  • Keep these areas clean.
  • Maintain stock levels for coffee, tea, milk and sugar.
  • Maintain clean crockery and cutlery at these stations.

5. Cleaning of kitchen and canteen area

  • Kitchen
  • Counter tops, handles, crockery and cutlery, containers, cupboards, microwave and dishwasher.
  • Coffee stations and machines.


  • Fridges

  • Empty every Friday, Defrost every alternate month.
  • All areas are sanitized frequently.
  • Cutlery and crockery are available at all times

6. Stock management (Kitchen and bathroom)

  • Compilation of stock reports in relation to goods under the care of the refreshment server.
  • Stock maintenance of Groceries every two weeks
  • Stock maintenance of Crockery and Cutlery every three months.
  • Ordering of refreshments (tea, coffee, milk etc.)

7. Cleaning of offices and work areas

  • Clean and create an orderly environment.
  • Ensure that all offices and work areas are clean and tidy.
  • All areas are sanitized frequently.

8. Cleaning of meeting rooms

  • Ensure that the meeting room is clean and tidy.
  • All areas are sanitized frequently.

9. Servicing of common areas

  • Cleaning of floors, bathrooms, reception, storerooms and passage are clean and tidy.
  • All areas are sanitized frequently.

10. Stocking Essential Necessities in the Bathrooms and kitchen

  • Stocking of toilet necessities (paper, air freshener, soap and cleaning materials/detergents).

11. Relieve switchboard and reception

  • Answer calls efficiently and promptly while maintaining a professional demeanor.
  • Level of compliance with appropriate standards2 for collecting and communicating (forwarding) messages.
  • Reroute calls to various departments/staff.
  • Handle all queries efficiently and in the most appropriate and professional manner possible.
  • Welcome visitors and notify staff members of visitors.

12. Adhoc duties

  • Perform any reasonable task as and when required by the Facilities Team Leader.

Qualifications:


  • Grade 10
  • 1 years' experience in a similar field

Knowledge:


  • English
  • Numeracy
  • Customer care
  • Switchboard

Skills:


  • Ability to use specific cleaning equipment.
  • Adhere to health and safety regulations at all times.
  • Very good communication skills verbal and written.
  • Ability to interact at all levels.
  • Telephone etiquette
  • Computer literacy Microsoft Office (Excel) Basic arithmetic
  • Posting, compiling and reconciling Stock Sheets Time management
  • Organizing skills
  • Ability to work under pressure
  • Ability to prioritize
  • Standard of hygiene

Attributes & Values:


  • Trustworthy.
  • Stress tolerance and flexibility.
  • Maintain effectiveness in highpressure times.
  • Must be able to operate as part of a team.
  • Integrity.
  • Must exercise patience.
  • Professional.
  • Customer Relations.
  • Maintain confidentiality.
  • Attention to detail.

Demographics:


Location of the role:


  • The role will be in Illovo, Johannesburg
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