Rental Operations Coordinator - Johannesburg North, South Africa - Greys Recruitment
Description
Duties:
People Management:
- Coordination of Rental technicians and Laundry operators
- Measuring and Reviewing of team performance (Daily, weekly, monthly)
- Correction performance improvement
- Customer Service and Logistics
- Daily management of operations and problem solving
- Vehicle planning and management
- Coordination of daily calls to ensure customer requirements are met
- Manage daily customer queries resolutions
Process Management:
- Strong record keeping of value chain documentations and processes
- Experience in controls, Process management
- Daily coordination of Inbound and Outbound, and document processes
- Daily coordination of assets, as well as performing/managing frequent cycle counts
- Daily coordination of Laundry activities
- Monitor and follow up on status of repairs to ensure that assets are readily available
- Monitor of stock levels of all consumables and ordering when necessary.
- Filling of all documentation as per predetermined filling system.
Reporting:
- Daily, weekly and monthly reporting
- Reporting using Dashboards in MS Office
- Qualifications
- Relevant Logistics/Supply Chain tertiary qualification will be an advantage
Requirements:
- Own reliable vehicle
- At least 23 years' experience in a similar position (Operations/Logistics with asset management, fleet management, people management, status reporting).
- Experience with an ERP systems
- Experience in controls, Process management
- Customer Service Orientated (Turnaround time of Installations/Cancellations to Customers, Sales team, Management)
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