Rental Operations Coordinator - Johannesburg North, South Africa - Greys Recruitment

Thabo Mthembu

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Thabo Mthembu

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Description

Duties:


People Management:

  • Coordination of Rental technicians and Laundry operators
  • Measuring and Reviewing of team performance (Daily, weekly, monthly)
  • Correction performance improvement
  • Customer Service and Logistics
  • Daily management of operations and problem solving
  • Vehicle planning and management
  • Coordination of daily calls to ensure customer requirements are met
  • Manage daily customer queries resolutions

Process Management:

  • Strong record keeping of value chain documentations and processes
  • Experience in controls, Process management
  • Daily coordination of Inbound and Outbound, and document processes
  • Daily coordination of assets, as well as performing/managing frequent cycle counts
  • Daily coordination of Laundry activities
  • Monitor and follow up on status of repairs to ensure that assets are readily available
  • Monitor of stock levels of all consumables and ordering when necessary.
  • Filling of all documentation as per predetermined filling system.

Reporting:

  • Daily, weekly and monthly reporting
  • Reporting using Dashboards in MS Office
  • Qualifications
  • Relevant Logistics/Supply Chain tertiary qualification will be an advantage

Requirements:


  • Own reliable vehicle
  • At least 23 years' experience in a similar position (Operations/Logistics with asset management, fleet management, people management, status reporting).
  • Experience with an ERP systems
  • Experience in controls, Process management
  • Customer Service Orientated (Turnaround time of Installations/Cancellations to Customers, Sales team, Management)

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