Hvac Installation Technician - Cape Town, South Africa - Crayon

Crayon
Crayon
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

How you'll role
As the HVAC Installation Technician, you will install and support systems and products at a high standard.

You will guarantee that all customer queries are resolved well, escalated in time, and feedback is continuously shared with the team.


What you'll do

  • Install, maintain, and repair ventilation and air conditioning systems and equipment as per job cards
  • Follow all reasonable instructions and requests issued by Franchisee/Operations Manager when working at customer premises
  • Identify maintenance risks on equipment
  • Work overtime when required to do so by management
  • Provide technical direction and onthejob training
  • Keep daily logs and records of all maintenance functions as required by management
  • Ensure compliance with manufacturer standards, product standards, and with
  • Occupational Health and Safety Act
  • Assist with customer queries
  • Ensure that all tools and equipment are in good working order and are used properly
  • Conduct thorough site cleanup on completion of work at customer site.
  • Implement proper preparation and stock management prior to commencing work on site
  • Comply with service standards, work instructions, and customers' requirements
  • Exemplify professional conduct in the correct manner and in accordance with the standards detailed in the operations manual
  • Provide exceptional customer service and take due care to avoid damage to customer property

What you'll need

  • Grade 12 qualification
  • 3+ years of experience as an HVAC technician
  • Relevant trade test (beneficial)
  • Willingness to continue education in the HVAC field
  • A valid driving and gas license (required)
  • An understanding of advanced principles of air conditioning, refrigeration, and heating
  • Knowledge of service, product, and installation methods
  • Capacity to use discretion when examining installation instructions
  • Excellent verbal communication skills
  • Good customer liaison and service skills
  • Literacy and numeracy skills
  • Personal integrity, empathy, and a supreme, mature sense of confidentiality
  • Good listening skills and an eye for detail
  • To be punctual and presentable at all times
  • Excellent complaint and conflict resolution skills

Additional Skills:

  • Solving problems through root cause analysis to provide a permanent solution
  • Conversant with HVAC products, tools, and installation methods
  • The ability to work with mínimal supervision and a high sense of responsibility
  • To be methodical, thorough, and well planned
  • Have a positive and creative outlook on each project
  • Must be resourceful and innovative in overcoming challenges
  • Be physically fit and able to work at heights
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