Rework Manager - Johannesburg, South Africa - SMD Technologies

    SMD Technologies
    SMD Technologies Johannesburg, South Africa

    1 week ago

    Default job background
    Full time
    Description

    Rework Manager

    As a Rework Manager, you will play a crucial role in overseeing and managing the reworking and relabelling processes of products and packaging to meet the standards and expectations of our clientele.


    Rework Manager Roles & Responsibilities:

    1.


    Strategic Oversight:


    • Develop and implement strategic plans for efficient rework operations.
    • Collaborate with leadership to align rework processes with overall business objectives.



    Supervision and Coordination:

    • Lead a team of rework assistants, ensuring tasks are delegated effectively.
    • Coordinate simultaneous tasks to optimize productivity and meet deadlines.
    • Oversee the arrangement and movement of stock for orders or bundles.

    3.


    Communication:


    • Maintain open communication channels through email, phone, and in-person interactions.
    • Collaborate with various departments to ensure smooth workflow and address any issues.



    Administrative Management:

    • Manage both digital and physical administrative tasks related to rework processes.
    • Generate barcodes and IMEI as needed, ensuring accuracy.
    • Verify and rectify any issues related to barcoding.

    5.


    Quality Assurance:


    • Enforce high-quality standards and adherence to relevant codes of conduct.
    • Implement measures to improve work ethics and maintain a positive work environment.

    6.


    Time Management and Efficiency:


    • Implement effective time management strategies, calculating lead times to meet project scopes.
    • Create and optimize proficient and ergonomically efficient production processes.

    7.


    Problem Solving and Training:


    • Address and resolve issues through effective problem-solving techniques.
    • Assist in the training and development of rework staff, ensuring competence in assigned duties.

    8.


    Process Improvement:


    • Continuously observe workflow and propose improvements to existing processes.
    • Adapt to a dynamic, fast-paced environment by staying informed about industry trends.

    Required Skills & Experience:

    • Minimum of 5 years' experience working in a fast-paced warehouse environment with a minimum of 3 years in a mid-managerial position.
    • Matric Certificate, along with a relevant tertiary qualification, is considered advantageous.
    • Clear criminal record
    • Demonstrated ability to lead and inspire a team of rework assistants in a dynamic environment.
    • Excellent verbal and written communication skills to effectively interact with team members, superiors, and other departments.
    • Strong organizational abilities with a focus on managing multiple tasks and priorities.
    • Analytical and critical thinking skills to proactively address challenges and solve problems in rework processes.
    • Efficient time management skills, ensuring tasks are completed within deadlines and project scopes.
    • General computer and Microsoft proficiency
    • Ability to adapt to a fast-paced and dynamic work environment, handling changes in processes and procedures effectively.