Regional Maintenance Manager - Cape Town - Clicks Group Limited

    Clicks Group Limited
    Clicks Group Limited Cape Town

    6 days ago

    Clicks Group Limited background
    Accounting / Finance
    Description

    National Maintenance Manager

    We are seeking a highly skilled National Maintenance Manager to join our Property & Store Design department at Clicks Head Office in Woodstock, Cape Town. This role will report directly to the Property & Store Design Executive.

    Job Purpose

    The successful candidate will be responsible for planning, coordinating, and delivering store maintenance within the region, ensuring that all store operational services and equipment are fully compliant and functional at all times.

    Key Responsibilities

    • Action and resolve all maintenance issues and requests promptly and efficiently, adhering to required standards and specifications.
    • Effectively manage company assets, controlling all assets moved and liaising with landlords when changes are required.
    • Source and manage contractors and suppliers, ensuring required documentation, SLAs, and monthly scorecards are in place and adhered to at all times.
    • Control costs by negotiating the best possible rate for work undertaken by contractors.
    • Manage projects and coordinate the work of contractors, minimizing disruption to core activities, checking that agreed work has been completed satisfactorily and following up on any deficiencies.
    • Provide support for preventative as well as reactive maintenance (repairs, replacements, cleaning, and prevention) with maintenance service providers.
    • Regularly follow up with key stakeholders to ensure work done by contractors is satisfactory.
    • Conduct inspections within the DC and provide weekly updates on maintenance issues and monthly reports to the General Manager.
    • Foster a culture of health and safety within the department, enforcing all policies and procedures, and reporting any safety issues to line management.
    • Maintain the site's cleanliness, housekeeping, and general upkeep, adhering to high standards.
    • Ensure the generator and water pumps are maintained to optimal condition.
    • Manage relationships between the DC and municipalities/councils to ensure contracts are up-to-date and queries are resolved.
    • Oversee the display of relevant and up-to-date information on site notice boards.
    • Lead a team of Facility Management personnel and appointees in the H&S bodies within the DC.
    • Ensure the overall availability, cleaning, repairing, placement, and maintenance of all assets used in the everyday operation in the DC.
    • Maintain the highest safety levels on site, identifying and mitigating risks.
    • Manage waste processing on site, minimizing operational disturbances.

    Requirements

    • Essential knowledge of the external construction market/building and site maintenance.
    • Essential knowledge of procurement and contract management.
    • Desirable knowledge of the retail industry.
    • Desirable knowledge of SAP.
    • Desirable HR and people management skills.

    Skillset

    • Good numerical acumen for cost control.
    • Project management and organizational/administrative skills.
    • Effective spoken and written communication skills.
    • Customer/client management skills for developing working relations.
    • Ability to handle a varied workload.
    • Budget management skills.
    • Problem-solving and decision-making ability.

    Experience

    • At least 3 years' experience in facilities/maintenance management within a multi-site environment.
    • 2-3 years project management experience.
    • 2-3 years customer service experience.
    • Experience working with external contractors, drafting, and implementing SLAs.
    • Experience in a retail store environment.

    Education

    • Grade 12 qualification or equivalent.
    • NQF equivalent.
    • Diploma in Project Management, Facilities Management, or related field.


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