Guest Service Representative - Western Cape, Cape Town, South Africa - Lion Roars Hotels & Lodges

    Lion Roars Hotels & Lodges
    Lion Roars Hotels & Lodges Western Cape, Cape Town, South Africa

    2 weeks ago

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    Full time
    Description

    Lion Roars Hotels & Lodges's job vacancy, Career and Recruitment

    Job title : Guest Service Representative – Cape Town jobs in Western Cape

    Job Location : Western Cape, Cape Town

    Deadline : May 15, 2024

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    Responsibilities:

  • Welcome and assist guests with check-ins and check-outs
  • Provide information about the facility, services, and local attractions
  • Address guest inquiries and concerns promptly and professionally
  • Coordinate with other departments to ensure guest satisfaction
  • Maintain a welcoming and positive atmosphere for guests

    Requirements:
  • Excellent customer service and communication skills
  • Ability to handle guest issues with tact and diplomacy
  • Familiarity with hotel operations and local attractions
  • Strong organisational and multitasking abilities

    *Hospitality / Hotel / Restaurant jobs in south africa
    *Guest Service Representative – Cape Town in Cape Town