IT System Onboarding Specialist - Johannesburg, South Africa - Marvel Placement Consultants

Thabo Mthembu

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Thabo Mthembu

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Gauteng, JHB - Central
- (Market related)

Minimum Requirements:

  • Essential: 2+ years' experience in restaurant sales.
  • Essential: 2+ years within software sales.
  • Advantageous: Providing software support to client's experience.
  • Essential: Own Car and Valid Driver's License.
  • 50/50% travelling that will occur within the Gauteng Area.
  • Travel reimbursement.

Duties and responsibilities:

  • Make sure that the content on our trainings are always kept accurate and up to date.
  • Responsible of keeping all training records of our clients maintained.
  • Document and evaluate training effectiveness.
  • Regulate and organize asset scope with clients.
  • Tag assets at outlets.
  • Responsible for producing and maintaining the asset tagging manual of all clients.
  • Conduct research on service providers and assign them to each asset.
  • Make sure asset specifications is accurate.
  • Trace asset warranties.
  • Assist with onboarding clients onto Asset force.
  • Responsible to make sure that client portals are operating smoothly and are up to date.
  • Required to handle daily client queries, issues, and concerns.
  • Provide customers with technical support (set table locations, create profiles, change pins, etc).
  • Facilitate the training of Asset Force and Portal to our new and existing clients.
  • Ensure that quality is maintained from start to finish of every task.
  • Take part as a member of a united and aligned team.
  • Prioritise our customers, stakeholders and community.
  • Pursue selfdevelopment, opportunities and keep up to date on industry trends.

Closing Date:

Submissions for this vacancy will close on 17th May 2023, however, you will still have the opportunity to submit your CV for this position till 10th June 2023,

Please Note:

PoPI Act:

Please note that Marvel Placement Consultants adhere to the POPI Act (Act No.

4 of 2013:

Protection of Personal Information Act, Section 9 of PoPI states that "Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive".

  • For more information please contact:
  • Consultant JJ

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