Front of House Manager - Kraaifontein, South Africa - Dros Okavango

Description

• Schedule staff and manage staff
• Manage, develop, train and lead all F.O.H staff
• Stock control and stock take.
• Deal with customer complaints in order to make it an pleasant experience for all clients.
• Perform any additional duties as requested by the General Manager.

• 2-3 years in a similar role
• Must have a sound knowledge and experience in the Trident POS system.
• Great customer service and management skills.
• Strong leadership skills and willing to lead by example.
• Must be available to work weekends/evenings as well as public holidays according to hospitality hours.
• Be customer focused.
• Ability to work with a diverse team.
• Must be able to speak both English and Afrikaans fluently.
• Must be strong with staff control and have the ability to handle conflict if necessary.
• Must have the ability to multitask
• Discretion and integrity
• Must have problem analysis and problemsolving skills
• Stress tolerance
• Decisionmaking
• This person will be for employment in a position of trust and honesty and entails the handling of cash or finances

• Kraaifontein,

• 23 years (preferred)

• English and Afrikaans fluently (preferred)

• Drivers License (preferred)

• Day Shift (preferred)
• Night Shift (preferred)