Pre-analytical Client Services Administrator - Pretoria, South Africa - JDJ Diagnostics

JDJ Diagnostics
JDJ Diagnostics
Verified Company
Pretoria, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description




POSITION:
Pre-Analytical-Client Services Administrator




LOCATION:
Louis Pasteur Hospital

An opportunity has come up to hire a qualified individual for the permanent post of Pre-Analytical-Client Services Administrator, which will be based at our Louis Pasteur Lab.

Key Responsibilities

  • Timekeeping, quality control, customer liaison, and patient confidentiality.
  • Coordinating functions and meetings, maintaining records, and providing functional support.
  • Handling complaints, coordinating functions, and implementing systems design.
  • Perform administrative duties, follow departmental instructions, and participate in evaluations, appraisals, and development programs.
  • Handle stock allocation, distribution, and monitoring tools.
  • Participate in departmental meetings, appraisals, and training interventions.
  • Distribute customer surveys, doctor surveys, and feedback to clients, and log reports.
  • Load doctor profiles and perform necessary checks.
  • Interface with software packages are responsible for electricity vouchers and coupons, and order stores and consumables when needed.
  • Logging, receiving g and shipping of request forms and sample specimen.
  • Recording of samples to lab according to SOP.
  • Sample storage timeous, correct and neat.
  • Scanning of request forms.
  • Maintenance of equipment eg. Computers, printer, centrifuge, fridges etc).
  • Maintain general administrative duties such as temperature logs and bench decontamination.
  • Logging, receiving and shipping of pathology samples in and out of the site or department.
  • Ensure completion of tasks within stipulated timeframes meet TAT's.
  • Cashiering, receipting, banking of cash and Medical aid verification.
  • Timeous completion of QC's and reviews.
  • Recording keeping eg. In house tracking book, shipping batches, theatre slips.
  • Queries must be documented at all times if unable to resolve immediately.

GENERAL

  • Ad hoc requirements.

Minimum Requirements

  • Grade 1
  • Previous Lab Experience.
  • Working knowledge of the different Medical Aids, the benefits, capitated options.

Required skills

  • Exceptional organizational skills and attention to detail.
  • Willingness to work in a team.
  • Communication skills (Verbal, written, presentation). Computer Literacy.
  • Time Management and Evaluation skills.

Required Competencies

  • Good time management.
  • Good planning and organisational.
  • Attention to details.
  • Emotional Intelligence.
  • Customer Service and Communication skills.
  • Analytical skills.
Should you meet the above requirements and are interested in being a part of this dynamic team kindly include the following documents to:

  • CV
  • Matric certificate
  • ID
  • Qualifications

Closing date: 04 August 2023

Job Types:
Full-time, Permanent

Application Deadline: 2023/08/06
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