Consultant - Harding, South Africa - Atlas Finance
Description
Purpose of the role- Accountable for achieving individual budgets on sales and collections as set out and agreed to by the Branch Manager
Issue loans
Loan processing:
Process loans per company policy and SOP's:
- Obtain required documentation from client
- Complete affordability study
- Maximise or upsell the loan to affordability
- Obtain authority and Nu Card from Branch Manager
- Allocate and issue
- Ensure that all necessary documents are signed and explained to parties concerned
- Ensure that loan pack is complete, scanned and filed
- Ensure that client is supplied with copy of loan pack
Collections
Collections process:
- Process collections per company policy and SOP:
- Follow-up on all overdue accounts by using the overdue lists and bucket/falcon system
- Update the Bucket/Falcon system while speak to the customer
Sales
Revived sales:
- Contact all revived clients as per instruction by using the followup business report and bucket/falcon system
- Diarise 'positives' for future action on the bucket/falcon system and F10 comments
- Followup on 'positives' as per bucket/falcon system on F10 comments
Existing sales:
- Contact all existing clients as per instruction by using loans ending within a month report and bucket/falcon system
- Diarise 'positives' for future action, action on the bucket/falcon system and F10 comments
- Followup on 'positives' as per bucket/falcon system and F10 comments
Branch Administration
Daily report
- Assist with or complete Daily Control Report
Final demands:
- Assist Branch Manager in Final Demand and Reminder process
Loan processing:
- Ensuring that the Processing of loans are per company policy
- Obtain required documentation from client
- Check and/or Complete affordability study
- Maximise or upsell the loan per affordability
- Obtain daily password from management
- Allocate and issue
- Ensure that all necessary documents are signed by parties concerned
- Ensure that loan pack is complete and filed as per company SOP
- Ensure that client is supplied with copy of loan pack
- Ensure that delayed payments are cleared daily and cancelled if not finalised after 7 days as per Head Office instructions
Digital cabinet:
- Ensure documents are scanned and upload daily as per the SOP
Filing:
- All filing must be up to date
- Scanning of documentation must be done daily
Morning meetings:
- To attend morning meeting, conducted by Branch manager daily
Formal Qualification(s)
- Grade 1
- Certificate/Diploma in Micro Lending Frontline Service (NQF 3)
- Certificate/Diploma in Micro Lending Frontline Service (NQF 4)
Work-Related Experience
- Micro Finance Industry 2 years
Job Types:
Permanent, Temporary
Application Deadline: 2024/02/20
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