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Job description
Primary Responsibilities for the Role - Investigate incidents relating to systems, within the scope of control and assign to other departments where necessary.
- Continuous communication with originators of incidents with regards to their status and activity.
- Perform reconciliations for the subsystem in the scope of control
- Recommend corrective actions after investigation.
- Participate in internal audits.
- Provide client support on the use of the ITS Integrator systems as per maintenance and service level agreements (SLA).
- Log incidents on the ticketing system in response to customer or internal reports.
- Monitor statutory regulation alignment to the system within scope of control.
- Responsible for the integration between sub-systems allocated to the team and other ITS systems.
- Compliance to the ISO 9001:2015 Support Procedure
- Adhere to published procedures and standards.
- Maintain records in accordance with published procedures.
- Initiate corrective and preventative action as per standard procedure.
- Monitor effectiveness of corrective and preventative action.
Minimum requirements
Minimum Qualification Experience RequireD - Matric relevant qualification (e.g. Business Analysis/Testing Certificate etc.)
- Or 3 years of experience on the related subsystem
CORE COMPETENCIESKNOWLEDGE
- Intermediate business process knowledge
- Intermediate understanding of business principles
- Intermediate knowledge of statutory legislation
- Identify opportunities to sell systems and services to existing clients
- Intermediate knowledge of the sector
- Intermediate knowledge of the ERP systems function
- Intermediate knowledge of different modules in the various suite of products
- Continuous development of knowledge of software systems within scope of control.
- Continuous development of knowledge of business practices that are addressed by software systems within scope of control.
SKILLS - Ability to perform medium to complex investigations
- Design & analysis skills
- Research skills
- Mentoring and coaching skills
- Conduct Training and Consulting
- Ability to grasp business practices and recommend alternative solutions
- Intermediate problem-solving ability
- Ability to create, compose and edit written materials
- Agile and adaptable
COMMUNICATION SKILLS - Proficient written and verbal communication skills
- Proficient presentation and report writing skills
- Proficient negotiation skills
- Interpersonal skills
SYSTEM KNOWLEDGEHave intermediate knowledge of:
Human Resource
- Appointments and Biographical Details, including:
- Integration to other Subsystems (
- Impact in Payroll
- Secondary Contracts
- Leave System including setup functionality
- Log files and reports
- Routing and setups
Personnel iEnabler - Web Appointments & Approvals
- Secondary Contract Claims & Approvals
- Leave
- Biographical Maintenance
Payroll - ED Code definitions, including impact of statutory components i.e. Tax Codes, UIF, Skills, COIDA, GLA Allocation and impact
- Globals and impact including TGP setups vs Basic plus Benefits
- Definition and use of Funds, Tables and their structures, impact on calculations
- TGP Setups vs Basic plus Benefits
- Medical Aid Calculations including Tax Credits, AMTC, Fringe Benefits
- Payroll Postings – where GLA comes from etc. Automated postings vs manual postings
- Salary Calculations – Calc Numbers / Seq Numbers, finalization of salary calcs
- Rollbacks / Re-calcs vs Late Calcs
- SARS Submission process plus understanding and clearing validation errors
- Salary Increases, process followed
*Human Resources jobs in south africa
*HR-Payroll Support Consultant in Johannesburg
HR-Payroll Support Consultant - Gauteng, Johannesburg, South Africa - Adapt IT Holdings
Description
Adapt IT Holdings's job vacancy, Career and Recruitment
Job title : HR-Payroll Support Consultant jobs in Gauteng
Job Location : Gauteng, Johannesburg
Deadline : May 10, 2024
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