Fragrance Consultant - Cape Town, South Africa - Prestige Cosmetics Group
Description
_Job Description - Fragrance Consultant_
Position:
Fragrance Consultant
Department :
Sales
Location:
Cape Town Region
Reporting to :
Retail Development Manager
Our client, an up and coming retailer is offering an exciting opportunity for a driven, tech savvy, and ambitious individual to join the Cape Town team as a Beauty Consultant within their retail store. If you are passionate about cosmetics, are looking to grow your retail career and want to make a positive contribution within a dynamic team environment; we are looking for you
Purpose of the Role
The purpose of the role is to provide an exceptional client experience to maximise sales and profitability; to ensure that operating standards are executed and maintained, and to build and enhance the retailer brand image.
KEY RESPONSIBILITIES
MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY
- Achieve monthly and annual sales targets
- Assist in setting up and driving sales at events/launches/retailer activities
- Provide feedback on sales/customer related issues or concerns timeously
BRAND MANAGEMENT
- Monitor competitor activity, stay up to date with current industry trends
- Ensure that hygiene and safety standards are maintained according to retailer requirements at all times
- Adhere to and maintain brand standards at all times
- Ensure that stock is merchandised according to merchandising guidelines
- Report out of stocks to line manager daily to drive sales and maintain an exceptional client experience
- Stock administration, stockloss prevention, stock level control and management
- Implementation and adherence to operating procedures and policies at all times
- Asset control and security
- Point of sale
CUSTOMER EXPERIENCE
- Provide an exceptional and consistent client experience to all clients
- Uphold and reinforce the Client journey and experience standards
- Build relationships, loyalty and inspire confidence in clients by providing cosmetics services
- Use expert knowledge and skills when demonstrating products (makeup, skincare and fragrances) to clients
- Share makeup, skincare and fragrance tips, expert knowledge, current trends and provide customers with a personalised, educational experience
- Drive increased customer data base (attraction of NEW customers)
TEAMWORK
- Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable
- Support and assist new team members with onboarding and orientation
- Ensure that exceptional; consistent standards are maintained
- Live the company values; conduct oneself with integrity at all times
ADMINISTRATION
- Daily tracking sheets/reports completed and submitted as required
- Implementation of CRM processes
- Retail reports and updates as required
COMPETENCIES
- Deciding and Initiating Action
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with pressure and setbacks
REQUIREMENTS/QUALIFICATIONS
- Matric certificate
- At least 3 years cosmetics experience (Makeup, skincare and fragrances) within a retail environment
- Makeup artistry experience is advantageous
- Certificate in Beauty/Make-Up is advantageous
- Must be able to demonstrate expert knowledge and current industry trends
- Must be a team player, an active learner and problemsolver
- Must be willing to work weekends and shifts as required
- Must have own transport
Job:
Sales and Service
Primary Location:
Cape Town
Next Steps to Apply...
Follow the below steps to complete your "One-Way" interview:
- Step 3: Click on the "Start interview" Button or click on "My Interviews" and then click on the "Start Interview" icon under "available actions"
- Step 4: Complete the "One-Way" interview" |
Important Note:
Ensure that you "Allow" your microphone and camera on your device
Job Types:
Full-time, Part-time, Permanent
Experience:
- Fragrance/Beauty: 1 year (required)
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