Senior Systems Analyst - Johannesburg - Boardroom Appointments

    Boardroom Appointments
    Boardroom Appointments Johannesburg

    1 week ago

    Boardroom Appointments background
    Description

    The Senior Systems Analyst plays a pivotal role within the Technology division. This professional is responsible for designing systems, providing subject matter expertise on technical solutions, and compiling technical specifications from business requirements.

    Key Responsibilities:

    • System Design and Technical Expertise

      • Design robust systems based on business requirements, collaborating closely with Business Analysts and Solution Architects to ensure alignment with organizational goals and standards.
      • Provide subject matter expertise on technical solutions, ensuring that they are scalable, performant, and secure.
      • Compile detailed technical specifications considering factors such as scalability, performance, and security, and collaborate with Database Administrators to establish efficient table designs and ensure data integrity.
    • Cost Containment and Efficiency

      • Contribute to cost efficiencies by responsibly utilizing resources and identifying areas for cost containment, while following established processes and procedures to maintain cost efficiencies.
      • Identify and escalate potential risks that may lead to increased costs, and propose process improvements to contain and reduce expenses.
    • CUSTOMER EXPERIENCE AND SATISFACTION

      • Deliver exceptional customer service by adhering to quality service standards and promptly resolving customer queries or complaints.
      • Interact with internal customers and stakeholders across different levels to ensure their needs are met effectively.
    • BUSINESS PROCESS OPTIMIZATION

      • Continuously optimize work processes by investigating new methods and leveraging technology to enhance service delivery and quality.
      • Provide subject matter expertise on writing change business requirements and technical specifications, contributing to process improvements.

    Qualifications and Competencies:

    • Preferred Qualification: Bachelor's degree in information technology.
    • Experience Required: 5 years or more in development or business system knowledge.
    • NQF Level: 6; NQF Qualification Format: Diploma/Advanced Certificate
    • Strong analytical skills with attention to detail and a focus on quality.
    • Learning agility and problem-solving ability.
    • Business insight and risk awareness.
    • Proficiency in process and technological competence.
    • Excellent interpersonal and customer service orientation.
    • Commitment to excellence and quality orientation.
    • Effective time and self-management skills.
    • Ability to monitor and measure performance against objectives.
    • Basic/Foundation knowledge of analytical methodologies and System Development Life Cycle (SDLC) standards.

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