Personal Assistant - Bloemfontein, South Africa - Aspire Recruiting

Description

Personal Assistant needed for gift shop

We are seeking a highly organized and dynamic individual to join our team as a Personal Assistant at our bustling gift shop. The ideal candidate will possess excellent communication and multitasking skills, along with a passion for customer service. As a Personal Assistant, you will play a pivotal role in ensuring the smooth operation of the gift shop and providing exceptional support to the management team.

Responsibilities:

1. Customer Service:
   • Greet and assist customers with a friendly and positive attitude.
   • Provide information about products, promotions, and services.
   • Handle customer inquiries, concerns, and requests in a professional manner.
2. Administrative Support:
   • Assist the management team in daily administrative tasks.
   • Manage phone calls, emails, and other correspondence.
   • Maintain organized records of inventory, orders, and customer interactions.
3. Order Processing:
   • Process customer orders, ensuring accuracy and efficiency.
   • Coordinate with suppliers and vendors for timely restocking of inventory.
   • Monitor inventory levels and assist in reordering merchandise as needed.
4. Visual Merchandising:
   • Collaborate with the team to maintain an attractive and organized sales floor.
   • Assist in arranging and displaying products to maximize visual appeal.
   • Participate in periodic store layout changes and seasonal displays.
5. Event Coordination:
   • Assist in the planning and execution of in-store events and promotions.
   • Coordinate with marketing efforts to promote special events.
   • Ensure all necessary materials and products are available for events.

Qualifications: Grade 12

1. Experience:
   • Previous experience in a retail or customer service role is preferred.
   • Familiarity with gift shop operations is a plus.
2. Communication Skills:
   • Excellent verbal and written communication skills.
   • Ability to interact confidently with customers and team members.
3. Organizational Skills:
   • Strong organizational and multitasking abilities.
   • Detail-oriented with a focus on accuracy.
4. Tech Savvy:
   • Proficient in using basic office software (e.g., Microsoft Office, Google Suite).
   • Familiarity with point-of-sale (POS) systems is an advantage.
5. Adaptability:
   • Ability to thrive in a fast-paced and ever-changing retail environment.
   • Willingness to take on various tasks and responsibilities as needed.