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Team Leader - Johannesburg, South Africa - Absa Bank Limited

Absa Bank Limited

Verified Company

Johannesburg, South Africa

2 days ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Title: Trade & Working Capital Operations Manager

Join our team at Absa Bank Limited and be part of a dynamic and growing organization that is shaping the future of Africa.

About Us

With over 100 years of rich history, Absa Bank Limited is a leading financial institution with a strong presence in Africa. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the region.

Job Summary

We are seeking a highly skilled and experienced Trade & Working Capital Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing all aspects of trade and working capital operations, ensuring that our customers receive exceptional service and that our business meets its targets.

Key Responsibilities

Ensure that department policies and procedures are followed and that corrective actions are taken in respect of reported events, discrepancies, or inaccuracies.
Deliver a range of business-critical processes, including trade finance, working capital management, and cash management.
Optimize the use of resources to successfully meet and exceed challenging service level agreements (SLAs).
Meet targets relating to people development, running costs, service quality, and overall productivity of the department.
Establish High Performance Organization standards through the effective use of performance development standards and measurements.
Aggregate impacts of daily business-as-usual (BAU) volume demand and resource management to achieve success.
Develop a culture of continuous improvement within the department.
Place the client at the heart of the operating model, ensuring that only value-add services are provided.
Develop scalability and volume insensitivity, aligning the department to both the product team and client needs.
Accountable for the production and maintenance of process documentation.
Manage technology performance and issue escalation.
Develop and implement strategic change initiatives to improve client service and/or reduce operating costs.

Requirements

We are looking for a highly skilled and experienced Trade & Working Capital Operations Manager with a Bachelor's degree in Business, Commerce, and Management Studies. The ideal candidate will have a strong understanding of trade finance, working capital management, and cash management, as well as excellent communication and leadership skills.

Absa Bank Limited is an equal opportunities employer and welcomes applications from qualified candidates.