Debt Collections Administrator - Pretoria - Absolut Career Personnel

    Absolut Career Personnel
    Absolut Career Personnel Pretoria

    2 weeks ago

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    Description

    Debt Collections Administrator

    We are seeking an experienced Debt Collections Administrator to join our team at a reputable law firm based in Pretoria East. The ideal candidate will have expertise with the Excalibur system and excellent administrative skills.

    Key Responsibilities:

    • Allocate trust recon within 30 minutes to 1 hour
    • Import trust payments to customer accounts on Excalibur (approximately 10 minutes)
    • Send updated trust recon via email to relevant parties (within 2 minutes)
    • Monitor emails for proof of payments, customer queries, and client communications throughout the day
    • Respond to clients' emails and forward proof of customer payments as needed (approximately 5 minutes per email)
    • Check and respond to WhatsApp messages from customers and refer them to consultants as necessary (approximately 5 minutes per message)

    Requirements:

    • Proficiency in the Excalibur system
    • Strong administrative skills
    • Experience with Microsoft Office applications (Excel, Word, PowerPoint)

    Compensation:

    The salary for this position is R15,000 per annum, paid monthly.



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