Teleseller - Johannesburg - HR Genie

Description

Our client is seeking an experienced Teleseller to join their team in Johannesburg.

Key Responsibilities:

• Contact allocated customers daily and handle incoming sales or general inquiries via phone.
• Provide support to Sales Representatives to achieve sales budgets and increase market share.
• Maintain and update the client database, manage back orders, and ensure efficient processing.
• Inform customers of out-of-stock products or issues impacting service delivery, address and resolve customer complaints.
• Build and maintain strong relationships with clients, assist internal departments, and handle internal client requests.
• Support the Call Centre Supervisor and handle the switchboard when required, assist with managing Cash and Carry Stock.

Essential Skills:

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities, ability to work under pressure and meet sales targets.
• Teamwork and collaboration, strong problem-solving skills.
• Computer literacy and proficiency in relevant software, good understanding of telephonic etiquette and sales skills.

Requirements:

• Matric or equivalent qualification (NQF level).
• 3-5 years of experience working in a telesales environment.

This role requires a motivated individual with excellent communication and organizational skills to contribute to the achievement of sales targets.