Insurance Claims Consultant - Johannesburg, South Africa - Trafalgar Property Management (Pty) Ltd

Trafalgar Property Management (Pty) Ltd
Trafalgar Property Management (Pty) Ltd
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Trafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas.

Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association ("HOA") property management services across South Africa. A strong focus on accurate budgeting, detailed financial management reporting and governance excellence underpin Trafalgar's property management services.

Trafalgar Financial Services ("TFS") is a boutique financial services company specialising in a range of property financial services products, targeted at residential estates and complexes across South Africa.

Trafalgar Financial Services ("TFS") is an authorised financial services and credit provider with a specialist property finance focus.


Purpose & objectives of the role:

  • Registration and processing of Insurance Claims
  • Accurate and timeous processing of new claims
  • Appointing of contractors
  • Liaising with owners & portfolio teams
  • Follow up and feedback provided to clients
  • Payment of claims
  • Ensuring a smooth claims process been adhered to at all times, with quick turnaround times

Role Scope, activities & responsibilities:


  • Consultant to register the claim on the insurance system
  • Make outbound call to the unit owner
  • Verify that a claim has been registered
  • Consultant to advise the owner & contractor of the excess applicable
  • Consultant to send the quotations for damages to the insurer for approval
  • Follow up with insureer for approval & inform contractor to proceed
  • Communicate a date and time with the owner on which the contractor will attend
  • Arrange payment for the contractors invoice
  • Finalize the claim on the insurance system
  • Weekly feedback to be provided

Skills required:


  • Effective communication skills
  • Ability to manage time effectively and work under pressure
  • Strong leadership skills
  • Ability to work within a team environment

Minimum Requirements:


  • 4+ years experience as an Insurance Claims Consultant
  • Insurance credits
  • Matriculation
  • Own transport
  • License
  • Excellent computer skills

Please use Reference**:
ICC08/23
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