Supervisor: Foreman - Wadeville, South Africa - Motus Corporation

Motus Corporation

Verified Company

Wadeville, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Cargo Commercial Vehicles Germiston currently has a vacancy for a
Supervisor: Foreman

The
Supervisor:

Foreman will be reporting directly
to
the
Manager: Service.

APPLICATION REQUIREMENTS:

Applications should be accompanied by an uptodate CV indicating achievements, knowledge, skills and qualifications.

Position Overview:

Specific Role Responsibilities:

Develop and implement a staff resource plan in response to the needs of the workshop
Manage and record staff leave, training and other "nonbillable" time correctly in order to minimise the impact on productivity and revenues in conjunction with the Workshop Manager
Motivate team members using appropriate and approved methods to produce their best results
Ensure efficient and correct "loading" of workshop hours
Load workshop according to productive and available staff
Ensure that CXi is consistently above Group minimum standard at all times
Discuss CXi results and potential action Plans
Develop and commit to relevant labour sales and profit targets in relation to the Workshop
Manage and monitor labour sales and workshop profitability at all times
Conduct effective Workshop Planning
Control workshop productivity (i.e. hours worked / hours sold) and efficiency (i.e. flat rate time with actual time
Review all allocating hours clocked on all job cards to hours sold (i.e. profitability)
Loading of TIPS Cases for unresolved technical problem (to enhance product uptime)
Assist and guide technical staff throughout technical problem identifying stages
Implement future corrective actions plans to various technical problems
Monitor and communicate staff target achievements and implement corrective action plans
Assist technicians with unresolved technical problem (if unresolved)
Ensure customer is informed off all work done on vehicle via Service Advisor
Maintain and monitor Productivity reports
Maintain a database recording the mechanics/ technicians time and efficiency analysis
Assist technical staff with problems and facilitate on the job training sessions (OJT)
Ensure that warranty work is done in accordance with MPC standard warranty policies and procedures
Ensure that all sundries and controlled wastages of consumables are minimized
Plan staff leave, training and other "nonproductive" times efficiently in order to minimize negative effects on productivity
Ensure customer needs are attended to and actioned according to agreed deadlines and quality standards
Monitor and maintain Diagnostic equipment and ensure maximum access/availability
Improve and maintain customer service index percentages to agreed standards
Prewrite job cards if necessary
Liaise with the Parts Department regularly and according to agreed processes to ensure timeous availability of parts
Ensure that all relevant MPC core standards are adhered to at all times
Ensure that correct technical information is available and used by Technicians
Ensure that all information in the WIS and Xentry DS are uptodate and accurate at all times
Ensure all specialized workshop equipment is in workable condition (i.e. diagnostic testers, lifts, special tools, complete toolboxes etc
Ensure neat and tidy workshop space at all times
Ensure all relevant soft/hard copy documents are filed accurately for easy accessibility
Ensure compliance to Daimler Truck CI (corporate identity) guidelines within department
Discuss all Daimler Truck product (Mercedes/FUSO/Unimog) bulletins, workshop comebacks and escalated technical problems

Qualifications and Experience:

At least 23 years Team Leading experience in the Commercial Vehicles Environment
Matric / Grade 1
Must be a Qualified Diesel Mechanic
Must have SA Citizenship

Skills and Personal Attributes:

Ability to install and administer computer hardware, software and networks
Delivering Quality Results & Meeting Customer Expectations
Excellent analytical problemsolving skills
Sound Decisionmaking skills
Effective verbal, written, presentation, and listening communication skills
Computer skills including the ability to operate computerised accounting spreadsheet, word processing, graphics and website development programmes at a highly proficient level
Stress management skills
Time management skills
Customer orientated
Interpersonal skills
Ability to work in a team as well as independently
Customer orientated
Ability to handle confidential matters, set priorities, work well under pressure with attention to detail
Planning & Organising
Following Instructions & Procedures
Adapting, Diligent & Responding to Change
Achieving Personal Work Goals & Objectives
Deciding & Initiating Action