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- Proactively engaging with customers to understand their spare parts needs and provide appropriate product recommendations.
- Demonstrating in-depth knowledge of our product range, including features, specifications, and compatibility with different vehicle models.
- Assisting customers with inquiries, providing technical advice, and resolving any issues or concerns they may have.
- Actively promoting sales and special offers to encourage upselling and cross-selling of spare parts.
- Processing customer orders accurately and efficiently, including invoicing, payment processing, and arranging for product delivery or collection.
- Maintaining a clean and organized sales area, including displays, shelves, and product signage.
- Participating in regular sales meetings and training sessions to stay updated on product knowledge, sales techniques, and industry trends.
- Building and maintaining strong relationships with customers to encourage repeat business and referrals.
- Collaborating with the store team to achieve sales targets and contribute to the overall success of the spare parts shop
- Previous experience in sales, preferably in the automotive spare parts industry.
- Proven track record of achieving sales targets and delivering excellent customer service.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Enthusiastic and results-driven attitude, with a passion for sales and customer satisfaction.
- Knowledge of automotive spare parts and accessories is advantageous.
- Basic computer skills for processing orders and maintaining customer records.
- Ability to work independently as well as part of a team in a fast-paced environment
- High school diploma or equivalent qualification.
Sales Representative - Kathu, South Africa - Keo-Kutlwi Group (Pty)Ltd
Description
As a Sales Representative, you will play a crucial role in driving sales and building relationships with customers.Reporting to the Site Manager, your key responsibilities will include:
Experience and Skills:
Qualifications: