Exercise Program Manager - Sandton, South Africa - Just Gym

Just Gym

Verified Company

Sandton, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Overview

Reference
NGEM-PF

Salary
ZAR/month

Job Location:

South Africa
Johannesburg Metro
Sandton

Job Type
Permanent

Posted
Wednesday, January 18, 2023

Closing date
10 Feb :59

Main Functions:

Operations:

-
Schedule Group Fitness Classes
Monthly schedules compiled and communicated by the 15th of the prior month
-
Manage Operations
< 5% deviation from schedule

Ensure all group fitness classes and management to Brand standard

Marketing:

-
Increase Overall participation
Create initiatives that will increase Event Attendance

Manage National Events and budget

Promote, create and implement initiatives and increase new participants

-
Maintain optimum participation levels:

Ensure and manage attendance level on a national level

Participation stats reviewed and analysed weekly

Action plans in place for poorly attended classes

Member complaints resolved within 24 hours

100% compliance with the member resolution process

Quality Assurance:

-
Conduct deliver reviews
One peak time class reviewed per day

One non-peak time class reviewed per day

Attendance for full duration of classes being reviewed

Ensure Regional manage Quality deliverables

Written feedback provided to instructors within 2 working days

Action plans for performance improvement agreed where appropriate

Follow-up reviews conducted for sub-standard classes within 1 week

Create digital GX class plans, as per the company strategy

***
Asset Management:

Manage equipment inventories

Stock-takes performed weekly for all types of equipment

Stock sheets prepared weekly

Predetermined stock levels maintained (Procurement)

Maintain working order of equipment- Manage faults

People Management:

-
Recruit and select staff
100% compliance with Planet Fitness recruitment process

Minimum 70% match to position and competency profile

Create methods to recruit new and top GXI
-
Manage individual and team performance
Documented performance agreements in place per staff member

Documented formal reviews per staff member (January & July)

Documented performance improvement plans per staff member

Documented personal development plans in place per staff member
-
Manage individual and team competence
Learning plan submitted for department within agreed time frame

Minimum 80% of learning plan implemented

Succession plan in place for own position
-
Manage workplace climate
100% compliance with Planet Fitness IR procedures

Qualifications and experience: