Junior Recruiter - Houghton Estate, South Africa - MSA Outsourcing Solutions (Pty) Ltd

MSA Outsourcing Solutions (Pty) Ltd
MSA Outsourcing Solutions (Pty) Ltd
Verified Company
Houghton Estate, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Role At a Glance
MSA Outsourcing Solutions is seeking highly experienced Customer Satisfaction Coordinators to join our remote services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. This role is an in office role. The role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (1pm-11pm daylight savings dependent).


Main Tasks
Inbound Calls
Outbound Calls
Accurately overseeing a dashboard of active clients
Relaying of vital information to your team
Maintaining and developing relationships with our client and their customers
Inputting complex data to create complete and detailed reports
Storing and securing of client data

Computer proficiency
Proven experience as a customer care advisor
Strong English communication skills (written and verbal)
Ability to write clear and detailed reports
Strong ability to multi-task
High attention to detail


Job Types:
Full-time, Permanent


Salary:
R8, R9,000.00 per month


Experience:


  • Administration: 1 year (preferred)
  • Recruiting: 1 year (required)
  • Retentions: 1 year (preferred)
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