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- Manage validations of commercial and personal line claims, all skill sets.
- Administer assigned claims and set tasks.
- Maintain relationships with brokers from a claims perspective.
- Maintain set timelines on the processing of claims.
- Knowledgeable on broker procedures.
- Foster a positive work relationship with underwriters.
- Highly proficient in dealing with clients at all levels.
- Comprehensive knowledge of legal liability and state regulations.
- Thorough knowledge of claims investigation techniques.
- Excellent written and verbal communication skills.
- Attention to detail.
- Strong administration skills.
- Self-motivated, inspire others.
- Motivation and desire to excel.
- Problem solving skills and solution oriented.
- Flexibility.
- Ability to multi-task and cope with pressure.
- Ability to perform under pressure.
- Meeting deadlines.
- Proper time management.
- Commitment to personal and team goals.
- Professionalism.
- Ability to apply business rules and processes.
- Excellent interviewing skills.
- Provide technical guidance to team members.
- Interpersonal savvy - Contributing independently.
- Decision quality - Contributing independently.
- Action orientated - Contributing independently.
- Optimises work processes - Contributing independently.
- Cultivates innovation - Contributing independently.
- Customer focus - Contributing independently.
- Drives results - Contributing independently.
- Collaborates - Contributing independently.
- Being resilient - Contributing independently.
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Claims Specialist: Western Cape - Cape Town, South Africa - Sanlam
Description
About Us
Sanlam is a leading financial services company that offers a wide range of products and services to individuals and businesses. We are committed to providing excellent service and building strong relationships with our clients.
Job Summary
We are seeking a highly skilled and experienced Claims Investigator to join our team in Western Cape. The successful candidate will be responsible for managing validations of commercial and personal line claims, administering assigned claims and set tasks, and maintaining relationships with brokers from a claims perspective.
Key Responsibilities
Requirements
Personal Attributes
About Sanlam
Sanlam is a leading financial services company that offers a wide range of products and services to individuals and businesses. We are committed to providing excellent service and building strong relationships with our clients. Our company values include energy, freedom, accountability, and attitude.
Core Competencies