Outbound Customer Services Agent - Prospecton, South Africa - Hewitt Colenbrander Recruitment
Description
Technical Competencies & Experience:
- Maintain and update sailing schedules.
- 12 Years experience in the shipping industry.
- Manage and monitor bookings with shipping lines, including daily stack date monitoring.
- Process bookings and send booking confirmations to customers.
- Invoice customers and process creditor invoices.
- Submit RCG to SARS.
- Track container movements and cargo release dates.
- Handle AMS filing for the USA and ENS filing for Europe.
- Issue telex releases as per SOP.
Behavioural Competencies:
- Good communication skills verbal & written.
- Organization and time management skills.
- Ability to work in a fastpaced, demanding environment.
- Initiative and a sense of urgency.
- Proactive and selfstarter.
- High attention to detail.
- Skilled at multitasking.
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