Food & Beverage Supervisor 5 Luxuryhotel, Sandton - HotelJobs

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HotelJobs
Verified Company
Sandton, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Career Growth, Hospitality Recruitment are looking to hire a customer-oriented Food & Beverage Supervisor to ensure that all food & beverage outlet operations run smoothly.

The Food & Beverage supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers.

You should also be able to identify ways to decrease the restaurant's operational costs.


To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance.

Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.


Restaurant Supervisor Responsibilities:

  • Screening, interviewing, hiring, and training restaurant staff.
  • Managing restaurant staff's work schedules.
  • Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
  • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
  • Checking in on dining customers to enquire about food quality and service.
  • Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
  • Monitoring the restaurant's cash flow and settling outstanding bills.
  • Reviewing customer surveys to develop and implement ways to improve customer service.
  • Resolving customer complaints in a professional manner.

Restaurant Supervisor Requirements:

  • High school Matric
  • Grade 1
  • Bachelor's degree in business administration or hospitality is advantageous.
  • Proven experience working as a supervisor in the hospitality industry.
  • The ability to work in a fastpaced environment.
  • The ability to stand for extended periods.
  • Strong management skills.
  • Excellent organizational skills.
  • Effective communication skills.
  • Exceptional customer service skills.
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