Incident Manager - Cape Town

This is a hybrid role allowing for 3 days in either the Centurion or Cape Town office with various shift patterns including occasional weekend holiday or extra shifts. · A relevant tertiary qualification such as BCom or BA in fields like Linguistics Communication Business Systems ...

As a Major Incident Management Graduate at CSG, you will be responsible for supporting the Service Desk Lead and helping with major incident management tasks. You will work in a hybrid environment and have access to group training and employee belonging groups. · South African Ci ...

We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. · South African Citizen · BCom, BA Linguistics/Communication, Busine ...

We are looking for an Incident Manager to join our friendly team. The role involves working in two areas: Incident Management and Admin Assistant.You will be trained as an Incident Manager, whose role is to closely monitor our client's websites and applications. This involves tri ...

Incident Response Senior Analysts are a critical part of our Cyber Security division's success. · ...

We are seeking a Major Incident Manager to coordinate and manage major incidents, ensuring they are diagnosed and escalated to appropriate quality standards. · Escalation Management: coordinate with Service Desk, Incident Co-coordinators and Service Delivery Managers. · Manage Ma ...

We are seeking an experienced IT Tech Operations Lead to join our team. · Bachelor's degree in computer science, Information Technology or a related field. · A minimum of 5 years' experience in IT service operations, with at least 3 years in a leadership role. · ...

The Major Incident role involves managing major incidents to ensure diagnosis and escalation to appropriate quality standards. The candidate will coordinate with Service Desk, IT support staff, and customers for accurate communications during escalations/major incidents. · ...

Manage the operations and maintenance of the Gouda Wind Facility ensuring the requirements of the Operations and Maintenance (O&M) Agreement with the owner and the Services Agreement with the manufacturer of the turbine are met. · Analyse company performance and suggest improveme ...

An engineer is responsible for providing managed service to clients to ensure that their IT infrastructure and systems remain operational. · Diploma degree or relevant qualification in IT/Computing. · Up to date and relevant ITIL certification (Foundation Level). · CCNA Enterpris ...

+Job summary · The Security Operations Manager will lead the operational Managed Security Service delivery on a 24x7 basis in The Company. · +QualificationsDegree in Computer Science or similar (preferable) · , Certified Information Systems Security Professional (CISSP) · , Certi ...

+We are looking for Incident Response Senior Analysts to help our clients respond and recover from security incidents. · +Experience in helping manage a range of cyber incidents in high-pressure situations; · Excellent project management skills with a proven ability to manage mul ...

Maintaining and improving network security as a Network Security Engineer involves identifying vulnerabilities, monitoring system performance, and managing firewall rules to ensure compliance requirements are met. · Proactively monitors work queues. · Perform operational tasks to ...

We are seeking a Security Manager – Facilities / Field Assets based in Cape Town reporting to the Facilities HOD. The role leads SOC operations manages contractors and field teams drives incident response and prevention ensuring security processes are consistently applied and con ...

GardaWorld is establishing a 24/7 Operations Centre in Cape Town. · The Journey Management Controller is responsible for real-time monitoring of platforms, systems, and communications. · ...

A dynamic IT company seeks an Service Agent to provide technical support to clients via phone or in-person. Responsibilities include diagnosing issues, categorizing queries, and providing solutions. · ...

The Service Delivery Manager is responsible for efficiently managing teams and resources to ensure stable and reliable production services, including Gateway and Aggregation Transaction processing, Backoffice and Admin portal functionality, and delivery of Reporting and Markoff r ...

The Major Incident role is responsible for managing major incidents and ensuring that they are diagnosed and escalated to appropriate quality standards. The incumbent will coordinate with the Service Desk, Incident Co-coordinators, and Service Delivery Managers in the identificat ...

GardaWorld is establishing a 24/7 Operations Centre in Cape Town to enhance support for our clients and operational teams across Africa. · ...

SOC Analyst Tier 2 - Contract Position. · Provide technical escalation point for Tier 1 Analysts on security incidents, alerts, and inquiries requiring input on security risk, privacy, or threats. · ...