Adventure Travel - Cape Town, South Africa - Follow Alice

Follow Alice

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Salary:
base salary, cash bonuses plus attractive perks (e.g., sponsored travel abroad)

Workload:
full-time

Where:
Cape Town

When:
starting ASAP / by agreement

FOLLOW ALICE
your trusted friend if you prefer to buy experiences, not things. We enrich lives and make the world feel beautiful (again). We are a young, passionate travel startup building the next generation adventure travel company.

Our mission is to create a unique offering for a curious community of people seeking extraordinary experiences around the world.

We are set up as a digital nomad company working from different places around the globe with a small, but growing office in Cape Town.

THE ROLE
Are you passionate about travel and adventure holidays such as trekking? Do you enjoy engaging with people and helping them plan their vacations? Are you the planner in your family or group of friends who is extremely organized and focuses on the details? Do you enjoy following processes? Then you are the person we are looking for Knowledge of trekking in the Himalayas is an advantage

This hybrid role, based in Cape Town, entails supporting clients on their trekking adventures in Nepal. While standard working hours are 09:00 to 17:00 from Monday to Friday, during peak seasons (March to May and September to November), availability for night shift hours and weekend assistance in responding to and supporting client emergency evacuations on treks in Nepal is a requirement.

YOUR MAIN RESPONSIBILITIES

7 Day week shift including weekends with 2 days off in any given week
Conduct thorough administrative tasks before clients travel in close collaboration with the sales and operations teams.

These tasks encompass a range of responsibilities, including but not limited to:
invoicing, meticulous document preparation & maintanance, reservations and cross-referencing data in multiple sheets

Lead pretrip call briefings for clients
Emergency evacuation support for local teams as needed in Nepal
Execute and manage trips for clients operationally with our ground teams
Build relationships with our teams around the globe
Any other administrative and client facing tasks as per organizational requirements

EXPERIENCE AND SKILLS REQUIRED:

At least 2 years experience in a similar position
Based in Cape Town
Proficiency with Google Workspace (Google Drive, Sheets, Mail, etc.)
Excellent time management and strong administrative skills
Knowledge of high altitude trekking (Himalayas)
Willingness and availability to work after hours and weekends as the need arises
A dedicated home work environment, including: a reliable computer and high speed internet
Highenergy and proactive personality
Confident communicator, enjoy talking to clients and take initiative
Strong verbal and written communication skills in English
Impeccable attention to detail and a processoriented approach
Ability to work autonomously and assume responsibility
Quick learning agility within a dynamic environment
A zest for life and a sense of humor