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    • Absa Bank Process Design Graduate Programme 2024 - Johannesburg - Ajtechnicaldr

    Ajtechnicaldr
    Ajtechnicaldr Johannesburg

    6 days ago

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    Description

    Absa Bank Process Design Graduate Programme 2024

    Absa Bank is currently holding a vacant post for a Process Design Graduate based in Johannesburg. This role forms part of the Absa Group, managing one of Africa's most successful banking groups.

    Job Summary

    Process Design Graduates work within well-established teams to solve design problems and create detailed process designs and user journeys within design projects. Their work improves customer experience, process efficiency, and process excellence that positively impacts Absa customers and delivers business value.

    A successful Process Design Graduate is a self-starter with a passion for solving problems and creating solutions for customers. They have a growth mindset and a willingness to learn. They work well within a team and are able to manage their own time and work deliverables effectively.

    Key Responsibilities

    • Create high-quality process designs within the project(s) to improve customer experience, process efficiency, and process excellence in order to deliver against defined business objectives.
    • Execute against the customer experience strategy within the context of a specific process, providing high-quality process design solutions to business or customer problems; follow good process engineering practices within the project to enable consistent process design quality.
    • Deliver continuous incremental improvements in process efficiencies and process rigor, that both improve the quality of delivery and reduce cost.
    • Support the translation of process improvements into technical, business, and architecture requirements that account for risk and compliance requirements and technical limitations.

    Specific Responsibilities

    • Drive the use of Absa's Process Design knowledge base and promote lean, efficient process thinking within the project.
    • Execute high-quality process design work within a project, solving process inefficiencies and pain points; and delivering on agreed outputs in a timely manner.
    • Systematically pursue development of own specialist knowledge and actively seek mentorship.
    • Share specialist knowledge with peers and fellow graduates.

    Field of Study

    • A BSC, BEng, or BEng Tech in Industrial Engineering, Chemical Engineering, or Tech Operations Management, or is busy studying and plans to obtain this by the end of 2024.

    You are required to submit a cover letter addressing these questions:

    • Telling us about yourself, including where you are based.
    • Why you're interested in Process Design as a career.

    Location:

    • Primary location is Johannesburg and successful Graduates will be required to attend sessions in Johannesburg regularly.

    Education: Bachelor's Degree and Professional Qualifications: Business, Commerce, and Management Studies (Required)

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