Quality Assurance Specialist - Johannesburg - Sasria

    Sasria
    Sasria Johannesburg

    1 week ago

    Default job background
    Description
    Closing Date
    2024/11/29

    Reference Number

    SAS
    Job Title
    Quality Assurance Specialist

    Job Type
    Permanent

    Division
    Control Functions

    Department
    Quality Assurance

    EE Occupational Levels

    Level 6:
    Specialists

    Location
    Town / City
    Johannesburg

    Location
    Province
    Gauteng

    Location
    Country
    South Africa

    Job Advert Summary

    Performs complex level proactive (risk) reviews, quality assurance follow-ups, continuous monitoring projects and general quality assurance support to key stakeholders.

    Works involves leading and conducting financial, risk, product/specialised and compliance proactive and follow-up projects. Provides consultation to Sasria Agents and Internal Departments during to the development and implementation of manual and IT/system controls. Develop and maintain productive relations with agent companies and management by facilitating support and training of key staff members. Works independently under general supervision with considerable latitude for initiative and independent judgement.

    Minimum Requirements
    Qualifications

    BCom (auditing/finance) or equivalent three qualification in auditing, insurance, risk management or commercial studies.

    Highly advantageous:
    Post graduate qualification in insurance or commercial studies.

    Certification in Insurance, QA, CIA, or any other related qualification.

    Experience

    5 years of full-time experience in quality assurance, auditing, accounting, or risk management (all or a combination).

    Insurance industry experience

    Duties and Responsibilities
    Not limited to;

    Strategic alignment

    Provides input during the development of the quality assurance department's strategic

    Provides input during the development of the department's

    Assist in the development of the annual plan and key performance

    Is required to identify business risks that are related to their work.

    Develops annual project plans and for tasks/areas that have been allocated to

    Manage and ensure regular and monthly reports of projects under own

    Develop, update, and submit for approval, QA procedures, or process flows, and templates for tasks/areas that have been allocated to them.


    Technical:
    Quality Assurance Reviews, Projects


    Validate, test the accuracy and completeness of the Underwriting Process by reviewing (but not limited to):
    Validate the application and insurance quotation process.

    Test the accuracy and completeness of the application vs the cover that has been underwriting.

    Recalculate the premium for accuracy.

    Review the covers for insurability and compliance with the Sasria underwriting regulations.

    Review the final policy schedule and/or coupon for accuracy and completeness.

    All relevant endorsements and annexures forming part of the insurance contract are attached, distributed or communicated to policyholders.


    • Review the Policy and Coupon Administration Process for adequacy and effectiveness by
    Checking if Sasria coupons and policies are issued correctly and completed in full.

    Check that Sasria coupons and policies are issued in time.

    Ensure that Sasria coupons are not backdated without prior authorisation from Sasria.

    Ensure that the process of refunds and cancellations is adequate and effective.

    Endorsements are processed accurately and documented in accordance with the Sasria regulations.

    Ensure that the correct and valid coupon stationery is used when issuing Sasria covers.

    Review Compliance with the relevant laws and regulations by testing and correcting the following requirements:

    • Disclosure of sections that are covered by the Sasria policy.
    Cost of cover.

    Inclusion of the correct and complete disclosure information.

    Operational:
    Administration of QA projects (Sasria Agent Companies)

    Using the QA annual plan, identify and contact the agent company to be reviewed at least 6 weeks in advance.

    Identify and contact the relevant process owners to prepare and arrange the project planning and start-off session.

    Set up and conduct interviews with all process owners and relevant support staff members or functions to scope and develop the project plan or start of the fieldwork.

    Coordinate and confirm the traveling and administrative logistics for the fieldwork.

    Execute the quality assurance monitoring or consultative project.

    Provide regular project update (project millstones) and communicate the result of the project.

    Setup the follow-up project schedule, execute retesting, resolve process gabs/risks, and report the outcomes of the follow-up project.

    Customer Relations:
    Internal departments or Ad-hoc QA projects

    Determine the deliverables of the project

    Scope and obtain approval of the project.

    Develop a project plan with clear and documented project objective, approach, scope, resources and timelines.

    Communicate the result of the project.

    People Management

    Manage team performance of junior QA staff members or interns and report to the quality assurance manager (QAM).

    Establish and maintain a positive working environment that will contribute to improved staff morale and increased productivity.

    Regular Informal Reviews and continuous coaching, mentoring, and counselling as required
    documented evidence.

    Ad hoc duties

    Perform any reasonable task as and when required by the Line Manager.

    We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible.

    Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

  • Network Recruitment

    Senior Quality Assurance Automation Specialist

    4 days ago

    Network Recruitment Johannesburg

    Job Title: · Software Quality Assurance Engineer · About the Role: · We are seeking a highly motivated and experienced Software Quality Assurance (SQA) Engineer to join our team. The successful candidate will be responsible for developing and executing comprehensive test plans, i ...

  • Network Recruitment

    Senior Quality Assurance Automation Specialist

    17 hours ago

    Network Recruitment Johannesburg

    Key Responsibilities: · Develop and execute comprehensive test plans for new and existing software applications. · Identify, report, and track bugs throughout the software development cycle. · Automate testing processes using various testing tools to increase efficiency and ensur ...

  • Ultra Personnel

    QA Pharmacist

    4 days ago

    Ultra Personnel Johannesburg

    Job Title: Quality Assurance Specialist (Pharmaceuticals) · Summary: · We are seeking a highly experienced Quality Assurance Specialist to join our team. The ideal candidate will have a Bachelor of Pharmacy Degree and at least 2 years of experience in manufacturing, with a strong ...

  • Liham Consulting Pty (Ltd)

    Vendor Liaison Officer

    1 week ago

    Liham Consulting Pty (Ltd) Johannesburg

    Job Title: Channel Quality Assurance Specialist · Summary: · We are seeking a skilled Channel Quality Assurance Specialist to monitor and improve our channels, handle client escalations, and implement quality assurance policies and procedures. · This role requires strong analytic ...

  • Fusion Personnel

    SHEQ Manager

    3 days ago

    Fusion Personnel Johannesburg

    Job Title: Quality Assurance Specialist · At {company}, we are seeking a highly skilled Quality Assurance Specialist to join our team. · Key Responsibilities: · Matric certification with integrated auditing as a subject · Possess Integrated auditing certification · Minimum 3 year ...

  • Abbott Laboratories

    service team lead

    6 hours ago

    Abbott Laboratories Johannesburg

    Job Description · About Abbott · Abbott is a global healthcare leader, creating breakthrough science to improve people's health. · We're always looking towards the future, anticipating changes in medical science and technology. · The Opportunity · We are seeking a Service Team Le ...

  • Hustle Consulting (Pty) Ltd

    Application Development Manager Johannesburg

    6 hours ago

    Hustle Consulting (Pty) Ltd Johannesburg

    Application Development Manager · The ideal candidate for this role is a seasoned technical leader with a strong background in product development and strategy, as well as programming fundamentals and methodologies. · They should have a proven track record of seeking out, validat ...

  • TalentCru

    Operations & Maintenance Specialist

    1 week ago

    TalentCru Johannesburg

    We are seeking an experienced Operations Maintenance Specialist to oversee the maintenance and upgrading of network infrastructure for a 6-month contract. The successful candidate will provide technical operations and maintenance support while supervising the regional Ops Mainten ...

  • Network Recruitment

    Manual Tester

    1 hour ago

    Network Recruitment Johannesburg

    Key Requirements: Bachelors degree in Computer Science, Information Systems, or a related field A newly graduated IT candidate with a passion for quality assurance and testing An enthusiastic personality with the ability to inspire and motivate others to use systems effectively E ...

  • Abbott

    service team lead

    1 day ago

    Abbott Johannesburg

    Job Title: Service Team Lead · About Us: Abbott is a global healthcare leader that creates breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. · Career at Abbott: · You can do work that ...

  • Abbott Laboratories

    service team lead

    2 days ago

    Abbott Laboratories Johannesburg

    Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. · Working at Abbott · At Abbott, you can do work that matters, grow, and learn, care f ...

  • Abbott Laboratories

    service team lead

    1 day ago

    Abbott Laboratories Johannesburg

    Abbott Global Healthcare Leader · We are a global healthcare leader, creating breakthrough science to improve people's health. · We anticipate changes in medical science and technology. · Working at Abbott · You can do work that matters, grow, and learn, care for yourself and fam ...

  • ICON

    Senior Global Regulatory Affairs Specialist

    6 hours ago

    ICON Johannesburg

    Senior Global Regulatory Affairs Specialist · We are seeking a Senior Global Regulatory Affairs Specialist to join our team. · As a Senior Global Regulatory Affairs Specialist, you will play a pivotal role in designing and analyzing clinical trials, interpreting complex medical d ...

  • Old Mutual Group

    Customer Relations Consultant

    14 hours ago

    Old Mutual Group Johannesburg

    Customer Relations Consultant Role · Job Description · This role requires an expert in administration, product, or process who can resolve technical and complex problems. · Main Responsibilities · Client Engagement Delivery: acts as a subject matter expert, supports Offshore Sale ...

  • Tower Group

    Operations and Maintenance Specialist

    1 week ago

    Tower Group Johannesburg

    Job Title · A highly experienced Network Operations Manager is required to oversee the maintenance and upgrading of our network infrastructure in accordance with Towerco specifications, building and civil standards. · About the Role · Provide technical operations and maintenance ...

  • Boardroom Appointments

    NET Developer

    1 week ago

    Boardroom Appointments Johannesburg

    Job Title · A .NET Technology Specialist position is available at our company. · About the Role · Must have a matric and tertiary qualification in Information Systems, Computer Science or equivalent; (NQF level 8) or equivalent · 5 years of professional development in .NET techno ...

  • RMB Nigeria Limited

    Internal Audit Senior Manager

    14 hours ago

    RMB Nigeria Limited Johannesburg

    Internal Audit Senior Manager · Job Summary: · The successful candidate will lead the audit team and provide assurance on the adequacy and effectiveness of risk management and control over governance, financial, business, and operational processes within FirstRand. · Key Responsi ...

  • Wesbank

    Internal Audit Senior Manager

    14 hours ago

    Wesbank Johannesburg

    Internal Audit Senior Manager · Job Description · To lead the audit team and provide assurance on the adequacy and effectiveness of risk management and control over governance, financial, businesses, and operational processes within FirstRand, take accountability for the manageme ...

  • SavageOne Pty Ltd

    AI Desktop Publishing

    1 week ago

    SavageOne Pty Ltd Johannesburg

    Purpose of the Role: · The AI Desktop Publishing Specialist combines technical expertise in design, layout and formatting with the ability to leverage AI technologies to optimize workflows and produce high-quality materials. This role requires proficiency in desktop publishing so ...

  • A1L Digital

    Infrastructure Project Manager Johannesburg

    6 hours ago

    A1L Digital Johannesburg

    Job Description: · Telecommunications Sector Infrastructure Project Manager · We are seeking an experienced and highly skilled ICT Infrastructure Project Manager for a 12-month contract in the telecommunications sector. · Duties & Responsibilities: · The Core Infrastructure Proje ...

Jobs
>
Johannesburg
>
Quality assurance specialist