Regional Residential Guarding Manager - Johannesburg, South Africa - Fidelity Services Group

Fidelity Services Group
Fidelity Services Group
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Experience, Requirements and Qualifications:

  • Matric/Grade 12 Certificate or equivalent.
  • Preferably residing in Pretoria / Midrand close to where clients are based.
  • Afrikaans & English speaking, writing and understanding
  • Must be willing to attend incidents and meet with clients afterhours when required.
  • Must be PSIRA Registered and Accredited (Min Grade B) Grade A preferred.
  • Valid Driver's License with own reliable transport is required.
  • At least 10 years' experience in the security industry.
  • At least 5 years' experience in the Operational Security Management structure.
  • Staff management experience is required.
  • Computer literacy with expert knowledge of the complete Microsoft package.
  • No criminal record or any pending cases.
  • Extensive knowledge on HR and IR Policies and Procedures.
  • Strong leadership, organisational skills as well as good interpersonal and communication skills are essential.
  • Must have sound knowledge of ISO 9001:2008 Quality Management System and its requirements.
  • Financial skills, Budgeting and knowledge of financial reports.
  • Sound Planning and Administration skills a must.
  • Excellent client liaison skills are critical.
Job Description /

Key Performance Areas:
(Not totally inclusive)

  • Managing several Operations Managers in allocated areas to ensure that contractual requirements are met as stipulated by the Clients.
  • Maintaining good relations between Fidelity Security Services Group and the Client with regards to security services rendered.
  • Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the clients.
  • Constantly evaluating the services levels provided and making recommendations to the client regarding the improvement of services.
  • General management and supervision of Operations Managers and supervision of Security staff to ensure that required performance is met at all times.
  • Dealing with all required administration matters.
  • Liaising daily with Management and Senior Management on various operational matters.
  • Ensuring that all HR and Payroll related queries are dealt with promptly.
  • Submitting relevant weekly / monthly incident and general reports as required by Management
  • Formulate disciplinary action and attend to CCMA matters.
  • Manage vehicle fleet, attend to and investigate all vehicle accidents, complete accident reports and complete all WCA Claims.
  • Manage firearm registers and controls with support of Armory. Investigate firearm incidents.
  • Liaising daily with Regional Management on various Operational matters.
  • Must have sound knowledge of the ISO9001:2008 Management System.

Competencies Required and Personality Attributes:

  • Assertiveness.
  • Strong leadership abilities and Management competencies.
  • Presenting and communicating information.
  • Driving and Managing change.
  • Persuading and influencing.
  • Innovation and change.
  • Goal Setting and Organizational Skills.
  • Deadline and Results Driven.
  • Customer/Client focus.
  • Teamwork.
  • Development of others.
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