Systems Administrator - Germiston - Boardroom Appointments

    Boardroom Appointments
    Boardroom Appointments Germiston

    1 week ago

    Boardroom Appointments background
    Description

    Job Description

    We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in computer technology and excellent problem-solving skills.

    Key Responsibilities:

    • Provide technical support for all user-assigned equipment, including desktops, laptops, and mobile devices.
    • Implement and upgrade hardware and software on user equipment, including desktops, laptops, and mobile devices.
    • Support barcode systems equipment, such as Honeywell handheld scanners and Zebra label printers.
    • Manage the installation of building access control and Closed Circuit TV systems.
    • Provide first-level software support for JD Edwards.
    • Maintain IT-related physical and digital asset inventory.
    • Familiarity with ITIL best practices and experience with ServiceNow or similar Incident/Request ticketing systems.
    • Perform regular maintenance, imaging, and backup of machines.
    • Procure and implement hardware and software solutions to meet specific business needs.
    • Assist with corporate-assigned projects.

    Requirements:

    • Bachelor's degree in Computer Technology, Computer Programming, Information Technology, or a related field.
    • At least three years of experience in technical support or help desk roles.
    • Strong analytical and problem-solving skills.
    • Ability to interpret technical instructions and deal with complex variables.
    • Effective communication and interpersonal skills.
    • Familiarity with common software applications and hardware platforms.

    Desirable Skills:

    • Experience with IT service management frameworks (e.g., ITIL).
    • Knowledge of JD Edwards and other enterprise software applications.
    • Proficiency in Windows, macOS, and Linux operating systems.
    • Understanding of network protocols and data communications.


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