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- Respond promptly to technical support requests via phone, email, or ticketing system.
- Diagnose and troubleshoot hardware, software, and network issues.
- Install, configure, and maintain operating systems, applications, and peripherals.
- Document technical issues and solutions in the helpdesk system.
- Assist with user account management, including password resets and access permissions.
- Provide training and guidance to users on IT tools and best practices.
- Proven experience in IT support or a related role.
- Strong understanding of Windows, macOS, and basic network troubleshooting.
- Familiarity with IT service management (ITSM) tools.
- Excellent problem-solving and communication skills.
- Certifications like CompTIA A+, ITIL, or Microsoft certifications are a plus.
- Competitive salary and benefits package.
- Opportunities for professional development and certifications.
- A collaborative and supportive team environment.
IT Helpdesk Support Specialist - Roodepoort - W.A.V.E
1 week ago

Description
Job Description:
We are seeking a dedicated IT Helpdesk Support Specialist to ensure seamless technical support for our staff and clients.
Key Responsibilities:
Qualifications:
What We Offer:
How to Apply:
Send your resume and a brief cover letter with the subject line "IT Helpdesk Support Application" to {company}.
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IT Support Specialist
Curiska- Johannesburg
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It Support Specialist
Ananzi- Johannesburg
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Support Specialist
Barclay Specialist Care Ltd- Johannesburg
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IT Support Specialist
Placement Specialist Pty Ltd- Centurion
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IT Support Specialist
Network IT- Midrand
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SAP Support Specialist
LIFE Healthcare Group- City of Johannesburg Metropolitan Municipality
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Technical Support Specialist
Lesaka Technologies Inc.- Johannesburg
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Customer Support Specialist
Wear The Shield- Johannesburg
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Business Support Specialist
Boardroom Appointments- Johannesburg
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Technical Support Specialist
Smart4Energy- Johannesburg
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Application Support Specialist
Life Healthcare Group (Pty) Ltd- City of Johannesburg Metropolitan Municipality
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ERP Functional Support Specialist
Mintek Pty Ltd.- Randburg
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ERP Functional Support Specialist
Mintek Pty Ltd.- Randburg
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Application Support Specialist
JSE Limited- Sandton
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Customer Support Specialist
Catch Recruit- Sandton
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Operations Support Specialist
Santam Insurance- Sandton
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It Support Specialist Midrand
Network IT- Midrand
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OMF Campaigns Support Specialist
Old Mutual- Johannesburg
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Storage Technical Support Specialist
Standard Bank of South Africa Limited- Johannesburg
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Application Support Specialist Dunkeld
Life Healthcare Group (Pty) Ltd- City of Johannesburg Metropolitan Municipality
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Payroll Specialist - Support - 2025
SPARK Schools- Johannesburg