Branch Manager - Durban, South Africa - Fempower Personnel
Description
Requirements:
- Diploma or equivalent qualification or relevant experience
- Minimum 10 years' experience in recruitment sales covering Perm Recruitment and Temporary Employment Service (TES) model White collar
- Minimum 6 years' experience at Management level responsible for ensuring the running of a profitable business / budget owner bottom line driven
- Previous Industrial Relations (IR) experience and good knowledge of IR Procedures
- Good knowledge of the Labour Relations Act (LRA), the Temporary Employment Services (TES) industry, the Basic Conditions of Employment Act (BCEA), Bargaining Councils and Sectoral Determinations
- Ability to conduct presentations at Board level to secure contracts / Service Level Agreements (SLA)
- Proven personal successful track record of successful branch / operation, generation of billings within the perm or executive search market
- Excellent communication skills (both written and verbal)
- Computer literate (MS Office)
Duties and Responsibilities:
- Responsible for facilitation of strategic sales and operational planning and execution thereof
- Ensuring effective site operations and above average customer service
- Responsible for the operational efficiencies and service delivery for the branch
- Networking and collaboration
- Act as custodian of the endtoend delivery and fulfilment process, which includes ensuring that such processes are well defined and streamlined and that processes are benchmarked and standardized
- Client Relationship Management (internally and externally)
- Responsible and accountable for the achievement of the branch budgets in line with nett profits
- Develop and lead a highperformance team of staff by establishing key performance deliverables for each individual in line with supporting the objectives set out in the strategic plans and goals
- Business Development and Marketing of Company services to industries within the region
- Responsible for quality assurance and compliance
- Responsible for effective management of Administration, Finance and Reporting
- Conducting research on every client given to recruit for prior to sourcing of skills
- Networking to ensure strong database of skills
- Building up of database in line with positions given to recruit
- Placing of adverts for jobs allocated to ensure attraction of skill
- Conduct detailed, competencybased interviews (target and selection) ensuring all detail and volumes are reflected
- Ensure agility of recruitment processes management and efficiencies as well as recruitment delivery management
- Daily capturing of database on Placement Partner
- Always ensure adherence to the Cluster quality process
- Ensuring compliance with company policies and procedures
- Responsible for coordinating of interviews on client request
- Arranging interviews
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