Atm Custodian - Johannesburg, South Africa - FirstRand

FirstRand
FirstRand
Verified Company
Johannesburg, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description
Job Description

The successful incumbent is required to have sound knowledge of the business as well as its Cash and ATM/ADT Custodian processes and procedures and how they interface with the front end

Expected to be vigilant and drive zero tolerance with regards to differences and always ensure that a high standard of work is maintained

  • Load, maintain and replenish ATM/ADT devices within the business
  • Be responsible for a number of ATM/ADT and undertake the routine
  • Take full custodianship of ATM/ADT devices
  • Reduce PULA value of ATM/ADT differences as being the total of absolute net shortages plus absolute net surplus as reflected on the General Ledger of the business unit under control
  • Achieve Balanced Scorecard Profit results for the Self
  • Ensure cost controls within budgets requirements e.g. cell phones bills and tool of trade vehicle and effective control and management of overtime targets
  • Achieve the delivery of exceptional customer by providing first line support and after hours support on a 7day standby week according required Service Level Agreements
  • Self Service Devices availability measured by means of the ATM/ADT reports and benchmark 98% uptime
Job Details

Application Closing Date

29/02/24
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