Head: Trade Solutioning - Johannesburg, South Africa - Nedbank

Nedbank

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Purpose

To own and deliver a centre of excellence for the holistic solutioning of trade clients. Assist the Transactional Sales team to holistically solution trade clients. Execute and lead the trade product CVP by driving a digital culture shift through digitization in line with the cluster goals for Transactional Services and CIB.

Responsibilities:

Financial:

Manage and drive the holistic solutioning of trade clients.

Drive financial objectives through budget gap analysis and creating awareness of the gap with the frontline Sales team
Drive, develop and manage client growth by identifying client CVP opportunities across sector and channel for market share growth, portfolio optimisation and ensuring enhanced commercialisation
Drive financial objectives through budget gap analysis and creating awareness with frontline teams
Customer:

Drive client value creation by supporting effective problem statement articulation and holistic solutioning with frontline sales teams.

Provide product specific expertise and support to Sales and clients in terms of deal structuring and solutioning.
Drive client engagement through information and insights to ensure product health, utilisation and conduct to understand competitor pricing, create customer value analysis (i.e. identifying additional crosssell opportunities) and ensure client problem statement articulation
Responsible for client CVP around the endtoend value chain to create seamless client experiences and innovative solutions around touch point optimisation with digital self service capability
Deliver a worldclass service by ensuring a client centric culture

Product management:

Input into the product vision with a long-term strategic execution of business roadmap & strategy through creation of client and sector CVP's

Provide feedback loop on product/process with regards to client needs, issues, pipeline and industry developments to ensure CVP, differentiators and target alignment
Drive excellence in strategy execution by integrating people, processes, management, systems, and measurements
Lead and influence collaboration across TS, cluster and juristic to achieve the distinctive clientcentred CVPs

Stakeholder Management:

Collaboration with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management and servicing

Collaboration with stakeholders inclusive of defining and delivering on training and upskilling where needed within value chain for Sales and Client
Identify new vendor and partner opportunities and providing feedback to Product Specialist & Product Head
Ensure attendance and contribution to pricing, pipeline, CST and sector meetings with shared accountability of lead generation and acquisition conversion.
Job Responsibilities Continue

Industry:

Ensure reporting to industry bodies in line with regulatory requirements and create feedback loop into product development

Driving ideation and execution whilst ensuring appropriate contribution in strategic engagements & reforms
Performance against targets set for regulatory compliance, risk management/risk appetite, internal audit, market conduct and other business process obligations
Accountability and understanding of the implications and possible requirements and opportunity

Risk, Internal Audit & Compliance:

Monitor compliance of staff to applicable operational and legislative requirements.

Prevent loss and risk, enforce internal controls and ensure staff adherence through the implementation of effective management processes.
Accountability of Risk, Internal Audit and Compliance
Engage Business Analyst to reengineer required processes to ensure efficacy and adequate risk control

People:

Manage team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning and coaching and talent management.

Managing performance of direct reports and holding them accountable for managing the performance of their direct subordinates
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self
Preferred Qualification
Bachelor's degree in business field such as Commerce, Banking, Sales, Accounting and marketing.
Post Graduate degree will be advantageous.
Minimum Experience Level 710 years' experience in a relevant or appropriate role in banking or financial services environment that has provided the types of exposure listed above.
Technical / Professional Knowledge
Strategic planning
Financial Accounting Principles
Change management
Performance management
Business administration and management
Management information and reporting principles, tools and mechanisms
Communication Strategies
Client service management
Diversity management
Stakeholder management
Behavioura