Product Manager: Cec - Sandton, South Africa - Blue Label Telecoms
Description
Job Purpose
Responsibilities
Strategy Formation and Implementation
- Align Product Development objectives for the Postpaid Segment with overall business strategy of the Chief Commercial Business Unit
- Work with internal business stakeholders and the broader Product team as well as Segment Marketing teams in the development and execution of Product
- Development plans and roadmaps in line with the business plan for said portfolio
- Consider the medium term (12 years) implications of actions from a broad perspective including long term positioning and strategy
- Consider the impact of solutions on other areas of the business, as well as the interdependency of units
- Drive best practice, continuous improvement and innovation at process and procedure level within Product Development
- Consider local conditions, as well as competitor activity and provide constant updated competitor analysis and insights around Product Development
- Develop, implement and finetune methods, processes and systems to enhance effectiveness and meet organizational goals
Strategy Formation and Implementation
- Develop business growth plans and roadmaps for the Product Portfolio
- Support the Product and Solutions Planning and Forecasting process
- Establish products as a market differentiator for CEC/Cell C
- Acquire indepth knowledge of telecoms and industry trends and analyze new technology trends and innovations
- Capitalize on new innovative initiatives and opportunities
Project Management
- Develop and drive the execution of agreed projects
- Drive the implementation, tracking, monitoring and compliance of Projects
- Contract management in line with Procurement Policies
- Coordinate project reporting
- Ensure effective implementation of the integrated project management model
- Risk management
- Project managing the development of each product using outsourced and internally outsourced resources
Business Analysis
- Perform Business and product analysis in line with the methodology and guidelines
- Identify ways to fine tune policies, processes and systems in line with changing work practices
- Determine, document, and review requirements for projects within the scope of the value stream or impacting processes and systems
- Design, analyze and document workflow and make appropriate recommendations that will positively impact operational effectiveness
- Identify Business Improvement and Optimization opportunities that will result in improvement of process performance;
- Ensure that benchmarking is conducted with other companies and organizations within and outside the industry
- Construct business cases for initiations proposed by the business
- Research and consider best practice, local conditions, trends, as well as competitor activity
- Identify and implement innovative ways to use minimum resources to achieve maximum outputs
Align Product Development with the CEC/Cell C GTM model
- Research and analyze market trends, competitor activity, consumer insight and market share and exploit findings for the benefit of the Product portfolio;
- Develop new products and services utilizing the Product development methodology
- Driving customer requirements through effective management of marketing principles i.e. segmentation, price, positioning, promotion and place
- Build and maintain relationships with all internal and external stakeholders and customers, external solution and development partners
- Prepare Product specifications, Change Requests and manage the implementation of plans and projects
- Give input into project planning and management to meet defined timelines, functional scope and quality standards
- Participate in the decision making around new products and services development
- Present ideas on product performance and fit to market requirements
Align Product Development with the CEC/Cell C GTM
- Review technical specs to ensure that user and functional requirements are met & advise management committee on tactical decisions affecting the development
- Ensure integration of products with the relevant technology systems
- Reporting on the progress of projects against the set timelines and objectives
- Ensure compliance with policy and procedures during the implementation of a specific project
- Oversee delivery assurance on thirdparty contracts pertaining to specific products or projects
- Manage quality assurance during the implementation of products and assess user acceptance
- Manage aspects of development outsourced to other departments
- Ensure the successful execution of Product Quality Assurance by compiling
- Test Case with a customer view, executing UAT, reporting on defects and driving the resolution of defects in a timely manner
Product Management
- Designing and producing all required documents/collateral for a product, including ongoing reporting on a weekly, monthly and adhoc basis
- Launching the product into the market, and measuring the success of each new
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