Health Insurance Claims Advisor - Johannesburg, South Africa - LetsLink Recruitment

Thabo Mthembu

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Thabo Mthembu

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Description
Our client is an international insurance company, specialist in international wellbeing offering a variety of international insurance products. They are seeking to employ a Claim Advisor to assist them in the processing of medical claims.


Requirements:


  • Matric
  • FAIS Compliant is preferred.
  • Minimum 3 to 5 years' experience.
  • Customer service certificate.
  • High standard of written and verbal English communication and an excellent communicator on all levels.
  • Good problemsolving skills and the ability to work on own initiative when required.
  • Highly organised and able to implement an effective time management system to plan and prioritise own workload.
  • Excellent administration skills.
  • International Health Insurance experience is an advantage.

Duties:


  • Assessment and processing of medical claims.
  • Liaison with Distributors and Brokers globally.
  • Ensure all necessary administrative tasks are completed accurately and within agreed time limits.
  • To consider and abide by the Data Protection Act, particularly in respect of the handling of sensitive medical data.
  • To consider and abide by guidelines, regulations and standards as set by the FCA.
  • Always adhere to departmental Service Level Agreements.
  • Production of Life & Personal Accident documentation under the direction of the Senior Operations Adviser.
  • Assessment of existing processes and evaluation and implementation of possible improvement solutions.
  • Testing of new processes and procedures in concert with the Operation Team Manager.

Closing date: 31 May 2023

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