Health Insurance Claims Advisor - Johannesburg, South Africa - LetsLink Recruitment
Description
Our client is an international insurance company, specialist in international wellbeing offering a variety of international insurance products. They are seeking to employ a Claim Advisor to assist them in the processing of medical claims.Requirements:
- Matric
- FAIS Compliant is preferred.
- Minimum 3 to 5 years' experience.
- Customer service certificate.
- High standard of written and verbal English communication and an excellent communicator on all levels.
- Good problemsolving skills and the ability to work on own initiative when required.
- Highly organised and able to implement an effective time management system to plan and prioritise own workload.
- Excellent administration skills.
- International Health Insurance experience is an advantage.
Duties:
- Assessment and processing of medical claims.
- Liaison with Distributors and Brokers globally.
- Ensure all necessary administrative tasks are completed accurately and within agreed time limits.
- To consider and abide by the Data Protection Act, particularly in respect of the handling of sensitive medical data.
- To consider and abide by guidelines, regulations and standards as set by the FCA.
- Always adhere to departmental Service Level Agreements.
- Production of Life & Personal Accident documentation under the direction of the Senior Operations Adviser.
- Assessment of existing processes and evaluation and implementation of possible improvement solutions.
- Testing of new processes and procedures in concert with the Operation Team Manager.
Closing date: 31 May 2023
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