Housekeeping Supervisor - Hoedspruit, South Africa - HotelJobs

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Hoedspruit, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
**Hospitality and Outdoor

  • New Vacancy


  • Housekeeping Supervisor

  • Boutique Lodge & Spa
  • Hoedspruit**
    Requirements:
  • Matric Certificate & Relevant tertiary diploma
  • At least 23 years' experience in the housekeeping supervisory role
  • The ability to convey clear instructions to colleagues while being mindful of tight operational deadlines.
  • Ability to focus intently on ensuring consistent highquality personalised service
  • Fluent English speaker
  • Competent working knowledge of Word and Excel, Outlook and other Hotel Management Systems
  • Efficient time management skills
  • Keen attention to detail with excellent followthrough capabilities
  • Diplomatic and able to deal with people at all levels with confidence and ease, friendly and welcoming disposition.
  • Able to remain calm and maintain professional outlook, even when under pressure.
  • Drivers licence with own car (beneficial)

Key Performance Areas & Main Duties:

  • Implement and monitor policies, processes and standards to ensure an effective high
- quality housekeeping service is provided to guests and the operations team.

  • Scheduling staff, delegating duties and managing outputs of the housekeeping team
  • Implement and monitor processes to understand the department's needs and expectations of guests, and report on same
  • Provide direction, oversight and guidance to the housekeeping team.
  • Ensure housekeeping department implements all relevant security and health and safety policies, processes and procedures.
  • Ensure the housekeeping team provides impeccable service to guests consistently.
  • Ensure the development of a housekeeping team that pays attention to detail, takes initiative, and works competently and confidently as one team
  • Ensure processes reflects a care for spaces, furniture, and equipment
  • Perform HR related administration and ensure that it is kept up to date and reporting submitted on time.

Package on offer:


  • R 7500 per month
  • 7.5% Provident Fund contribution
  • Gratuities / Bonuses

Starting Date:

ASAP
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