Head, Program Management Southern Africa - Johannesburg, South Africa - Standard Chartered

Standard Chartered

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job:
Operations

Primary Location:
Africa & Middle East-South Africa-Johannesburg

Schedule:
Full-time

Employee Status:
Permanent

Posting Date: 11/Apr/2023, 6:02:35 AM

Unposting Date: 25/Apr/2023, 5:59:00 PM

The Role Responsibilities:

The Head Program Management, Southern Africa Cluster role is expected to focus broadly on these strategic areas for the cluster and Bank:

Portfolio Analytics and Programme & Change Management for Southern Africa.
Drive the delivery, execution and continuous improvement of transformation initiatives.

Strategy:

Manage interdependencies in transformation initiatives between Country and Region.
Define and provide the following reports and tracking.
Cluster reporting of KPIs and global portfolio indicators (local and global initiatives).
Cluster tracking of transformation programmes at key milestone level (investments, costs and benefits).
Cluster MT Reporting by exception / dashboard.
Manage key transformation initiatives in the cluster including all key regulatory initiatives.

Business:

Work with Region, Businesses and Functions in the context of change management, both to provide general guidance and to support them to resolving specific issues.
Responsibility for transformation communications as appropriate.
Responsible to ensure consistent Programme and Project standards, enforce best practice and increase visibility of key risks and issues in order to enable effective decision making and improve the predictability of project delivery.
Lead a highly skilled team of Engagement Managers, partnering with SMEs in the Bank to deliver and execute strategic initiatives.
Facilitation of crosscountries, crossbusiness, crossfunctional deconflict and decision making.
Support local capability building on DWD/OE tools to internalise and accelerate structured problem solving.
Establish and maintain a highly engaged working relationship with shared accountability with the respective business or function lines.

Processes:

Process Owner for the Cluster Programme & Change Management Process.
Oversee and accountable for process management taxonomy implementation for assigned areas in the bank.

People and Talent:

Champion and act as a role model of the Group's values and culture. Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.
Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in the Bank are drivers and owners of client outcomes.
Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.
Ensure the provision of ongoing training & development, ensure that team members are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.
Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind.

Risk Management:

Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the cluster related to transformation projects and change. Also, an awareness and understanding of the main risks facing the Cluster & Region and the role the individual plays in managing them.
Ensure a full understanding of the risk and control environment within the team.
Ensure support procedures are in place and adhere to Group Security & Audit policies within the team.
Develop capabilities to identify and manage interbusiness / functions dependencies and concentration risk.
Ensure that Transformation proposed changes/reengineering don't compromise existing risks and controls and where required strengthen them.
Engage process and risk control owners in upfront in design of process changes. Have oversight of, direct tracking and monitoring of projects.

Governance:

Responsible for the overall governance of change in the Southern Africa cluster.
Including data accuracy (i.e. timely and accurate reporting to SCB management teams re investment portfolio), training, governance and quality assurance.
Engage with the local regulators to address their ad hoc requirements.
Support the development of the Bank's Investment Prioritisation approach including but not limited to the Quarterly Review, Investment Council that governs all investments in the Bank.
Oversee delivery of Transformation initiatives with accountability for delivering agreed outcomes.
Guide teams in becoming selfsustaining in new process/ work environments.
Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requ