Administrator - Johannesburg, South Africa - Smollan

Smollan

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

At Smollan, we're on an evolutionary journey where we're shifting our story. We're looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.

Our organisation is looking for an experienced and passionate
Administrator to provide administrative support to the relevant business unit.

As an Administrator you will be responsible for, but not limited to:

Effective administration

Provide ongoing information regarding relevant policies, processes and procedure
Conduct regular required Wholesaler invoice audits on Clicka
Capture projectspecific data and ensure quality, accuracy and integrity of data
Facilitate operational excellence and customer satisfaction
Understand the expectations of stakeholders and ensure stakeholder needs are met
Engage with operational team to facilitate and support achievement of excellence
Manage daytoday activities of operational team and communicate bottlenecks and workload impacts
Interacting with service departments like IT, DataOrbis, MasterData and Tshimedzwa

Effective team engagement to ensure deadlines at met ahead of due dates

Respond to and ensure resolution of any escalated queries or problems
Train new team members on internal processes and procedures
Monitor performance of operational team in terms of departmental objectives and customer needs
Assist with staff learning and development
Motivate, mentor and coach staff and Operational teams for outcomebased activities based on data intelligence

Effective self-management

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

What are we looking for?
To qualify for this role, you should