- Applying Configuration Control to All Products within the Business (IE: ATP/UAT/CAB/Manuals/Memos).
- Ensuring All Products Meet Physical and Functional Requirements.
- Ensuring All System Changes Are Identified, Controlled, Tested, and Recorded Prior to Release.
- Establishing Standards to Be Implemented within the Business.
- Driving the Effective Handover between CAB Handover and UAT/Training as Per Agreed Procedures.
- Mapping New Processes and Drafting of New Documentation.
- Statistical Reporting on Product Performance.
- Evaluating and Assessing Current Processes and Developing Solutions to Assist with Problem Areas.
- Communicating Actively and Effectively with Stakeholders/Clients/Business.
- Three Years of Super User Experience.
- One Year of Software Testing Skills and Knowledge.
- IT Background Industry Experience (Advantageous).
- Computer Literacy.
- Problem-Solving Attributes.
- High Attention to Detail.
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Technical Support Analyst - Randburg - Tracker South Africa

4 days ago

Description
Job Category: Others: IT and Telecommunication
Location: Randburg
Contract Type: Permanent
Remuneration: Market Related
EE Position: Yes
Introduction
TRACKER requires the services of a Technical Support Analyst in our Technical Support Department. The incumbent will be responsible for User Acceptance Testing and ensuring the effective configuration and control.
Key Duties and Responsibilities:
Minimum Requirements:
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Application Support Analyst
Tracker South Africa- Randburg
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Tracker South Africa- Randburg
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Junior Application Support Analyst
Allied Electronics Corporation Limited (Altron),- Sandton
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Tracker South Africa- Randburg
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Systems and Support Analyst
Rmbwestport- Johannesburg
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Systems and Support Analyst
Spane4all- Johannesburg
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IT Support Analyst
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IT Support Analyst
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IT Support Analyst
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IT Technical Support Analyst
Fusion Recruitment- Gauteng
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PowerBI Production Support Analyst (JB4989)
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Remote Kontak Recruitment- Johannesburg
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Systems Support Analyst
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