Order Processing Clerk - Kempton Park, South Africa - Tailormade Solution

Tailormade Solution
Tailormade Solution
Verified Company
Kempton Park, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description

Job Description:


  • Answering questions about customer order status or make changes to orders if necessary
  • Processing customer orders by adding item numbers to the inventory system, contacting vendors to acquire items that are out of stock, and updating customer accounts with purchase details
  • Contacting customers to confirm order details and shipping information, as well as responding to customer inquiries about orders
  • Accessing and entering data into the company's computer system
  • Reviewing order details to ensure accuracies, such as pricing, quantity, description, and shipping information
  • Communicating with customers regarding order status and resolution of problems or issues
  • Maintaining records of customer orders and fulfilment activities such as shipping and invoicing
Key skills required

  • Communication
  • Organization
  • Customer Service
  • Problemsolving
  • Computer skills, Microsoft outlook, excel and word very important
As an Order Processing Clerk, you'll be responsible for handling customer orders and queries. This role requires strong communication skills, as well as an understanding of company policies and procedures.
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