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    • Senior Healthcare Customer Service Representative Nights - Cape Town - TTEC

    TTEC
    TTEC Cape Town

    1 month ago

    Default job background
    Description

    Unlock Your Potential and Ignite a Brighter Career with TTEC's Award-Winning Experience.

    Senior Healthcare Customer Service Representative

    Join our team in Cape Town, South Africa, where you'll be at the forefront of delivering exceptional customer experiences while shaping your career.

    Your Key Responsibilities:

    • Resolve complex customer inquiries with empathy and precision.
    • Collaborate with customers to provide solutions that exceed their expectations.
    • Conduct research to ensure accurate and timely responses.

    Your Qualifications:

    • Minimum 2 years of customer service experience, accompanied by some post-secondary education.
    • A proven ability to make informed decisions and take initiative.
    • Excellent problem-solving skills and a solution-oriented mindset.
    • A natural leader who inspires teamwork and contributes to program success.
    • Proficiency in computer systems and technology.

    What You Can Expect:

    • Ongoing leadership support for career growth and development.
    • A diverse and inclusive culture that values community involvement.
    • A global team committed to lifelong learning and professional excellence.
    • An attractive benefits package, including PTO, tuition reimbursement, and health and wellness incentives.

    TTEC is an equal opportunity employer dedicated to building a diverse workforce that reflects the communities we serve. We strive to create a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work.

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