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- Coordinate the dispatch of goods according to customer orders and delivery schedules.
- Prepare documents, including invoices, packing lists, and labels, ensuring accuracy and completeness.
- Verify the accuracy of orders and ensure that the correct products are loaded onto delivery vehicles.
- Communicate effectively with warehouse staff, drivers, and other relevant stakeholders to coordinate the dispatch process and resolve any issues or discrepancies.
- Monitor inventory levels and coordinate with the warehouse team to ensure adequate stock availability for dispatch.
- Ensure compliance with company policies and procedures, as well as health and safety regulations, during the dispatch process.
- Track the status of outgoing deliveries and provide regular updates to customers and internal stakeholders as needed.
- Investigate and resolve any delivery-related issues, such as damaged or missing items, in a timely and efficient manner.
- Maintain accurate records of dispatch activities, including shipment details, delivery schedules, and inventory levels.
- Assist with other duties as assigned by the Dispatch Supervisor or Logistics Manager to support the smooth operation of the distribution center.
- High school diploma or equivalent qualification required; additional education or training in logistics or supply chain management preferred.
- Proven experience working in a dispatch or logistics role within the FMCG sector, with a strong understanding of dispatch procedures and documentation requirements.
- Excellent organizational skills and attention to detail, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to interact effectively with colleagues, customers, and external partners.
- Proficiency in computerized inventory management systems and Microsoft Office Suite.
- Ability to work independently with minimal supervision and as part of a team.
- Flexibility to work extended hours, including evenings, weekends, and holidays, as needed to meet business requirements.
- Knowledge of health and safety regulations and compliance standards related to the transportation and handling of goods.
- Strong problem-solving skills and the ability to make quick decisions under pressure.
- Valid driver's license and clean driving record may be required for certain dispatch roles.
- Competitive salary and provident fund
Despatch Clerk - Gqeberha, South Africa - Jobs2day
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