Ncms Technical Lead - Johannesburg, South Africa - IT Ridge Technologies

IT Ridge Technologies
IT Ridge Technologies
Verified Company
Johannesburg, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

The main purpose of this position is to provide technical support leadership to the National Cash Management Solution (NCMS) in terms of system availability, solution provision and the implementation of enhancements.

Detailed Description

  • Analyze information and provide reports on incidents, problems and production releases.
  • Develop and maintain procedures for maintenance, business continuity planning (BCP) and information technology service continuity management (ITSCM).
  • Manage the resolution of incidents in accordance with agreed service standards to ensure business continuity.
  • Drive the deployment of NCMSrelated solutions and technologies according to relevant standards and agreed business requirements.
  • Manage the service level agreements (SLAs) with suppliers to ensure that business requirements are fulfilled.
  • Ensure adherence to change control and release management processes.
  • Lead and perform BCP, ITSCM and system maintenance exercises.
  • Facilitate periodic vulnerability scanning and implement the necessary resolutions.
  • Manage stakeholder relationships to ensure the delivery of highquality service and fitforpurpose
solutions.


Job Requirements

  • Bachelor's degree (NQF 7) in Information and Communication Technology (ICT) or an equivalent
qualification, or a combination of education and job-related experience
supervisory role
More jobs from IT Ridge Technologies
See all jobs of IT Ridge Technologies