CCTV Monitoring Agents - Johannesburg, Gauteng

Manage and administer dialer systems within call centre to optimise call campaigns. · ...

The Quality Assurance (QA) Agent is responsible for monitoring evaluating improving the quality of customer interactions within contact centre ensuring agents adhere to scripts processes compliance requirements while maintaining high levels of professionalism accuracy customer sa ...

Manage team leaders and sales staff to ensure targets are met and profitability is maintained. · ...

Create a positive working environment that motivates agents to perform at the required levels of service. · Monitor agent activities and call center queues, while escalating any system errors to the appropriate stakeholders. · ...

This is a full-time, on-site role for a Portuguese Call Centre Agent based in the Johannesburg Metropolitan Area. The role involves handling customer inquiries and interactions promptly and professionally, resolving customer complaints or concerns, ensuring customer satisfaction, ...

To lead coach and manage long-term insurance sales agents across telesales and face-to-face channels driving sustainable sales performance strong objection handling and strict regulatory adherence in line with FAIS TCF and POPIA. · Drive daily weekly and monthly sales targets · ...

As a Quality Assurance Agent your mission is to protect and elevate every customer experience ensuring every interaction reflects the care trust and excellence we promise. · By listening deeply noticing the little things and guiding others with empathy and precision you will help ...

The Agency Banking Manager is responsible for building launching and scaling MaxiCash's Agency Banking Network across South Africa. · Bachelor’s degree in Business Finance Marketing or related field (advantage) · 2+ years experience in sales/distribution/network management · ...

At Awesim Telecoms we believe that success starts with our people. We are committed to doing what is best for our agents and staff and are guided by our core values: Have respect Take care Go the extra mile Be a team player and Choose what is right. · We're looking for a Customer ...

The QA Team Leader is responsible for managing the Quality Assurance (QA) team ensuring adherence to call monitoring evaluation and performance improvement processes. · Key Responsibilities:Supervise QA analysts in monitoring and evaluating customer interactions across various ch ...

This is a full-time role for a Portuguese Call Centre Agent.This job involves handling customer inquiries and interactions promptly and professionally. · ...

Create a positive working environment that motivates agents to perform at the required levels of service. Monitoring agent activities and call center queues, while escalating any system errors to the appropriate stakeholders. · ...

To provide oversight on retail sales and drive sales to individuals, corporates, enterprise sales in all China sending countries. · Providing advice and guidance to agents · Analyse and monitor transaction statistics · ...

The QA Analyst (DD) is responsible for monitoring, evaluating, and improving the quality of customer interactions across the assigned campaign. · This role focuses on coaching and developing contact centre agents to deliver consistent, high-quality voice, case, and written custom ...

We are looking for a Junior Importers Clerk to help in the import process for a retailer. · Liaising with suppliers and freight forwardersSurendering compliance with SARS customs and Incoterms · ...

Manage the training function for FCA-regulated Auto Finance Redress operations ensuring agents are fully prepared to deliver compliant service to UK customers across voice and email channels oversee the Trainer team monitor learning outcomes and audit and sign off agent certifica ...

The Senior AI Engineer designs, builds, deploys, and maintains advanced AI and machine learning systems that enable secure, scalable, and production-grade AI solutions across the Hollard Group. · ...

We are committed to doing what is best for our agents and staff and are guided by our core values: Have respect, Take care, Go the extra mile, Be a team player and Choose what is right. · We're looking for a Customer Care Supervisor who can turn great service into a stand out exp ...

The Support Agent is responsible for executing daily tasks assigned by the Support Department Manager within the customer service space. · ...

Cybersecurity Consultant Job Responsibilities: Implementation and support for Imperva DAM (Database Activity Monitoring) / Imperva Sonar/DSF (Data Security Fabric) · ...