System Support Analyst - Springs, South Africa - Key Careers
Description
IntroductionThe incumbent you will be responsible for the support and maintenance of various systems, including the core ERP JDEdwards. You will make sure various integrations are supported and maintained, keep up-to-date knowledge of functionalities, customization, and integration
Duties & Responsibilities
Improves systems by studying current practices and designing modifications
Recommends controls by identifying problems and writing improved procedures
Maintains system protocols by writing and updating procedures
Provides references for users by writing and maintaining user documentation; providing help desk support and training users
Maintains user confidence and protects operations by keeping information confidential
Prepares technical reports by collecting; analysing; summarizing information and trends
Contributes to team effort by accomplishing related results as needed
Promoting Process Improvement
Familiar with testing methodology and able to perform unit testing on software
Develop reporting according to specifications from business
Attend to audit queries as and when required
Perform ad hoc duties as and when required within reasonable job scope.
Desired Experience & Qualification
Qualifications
Matric Certificate with Maths (Maths Literacy is not sufficient)
B Com in Accountancy or equivalent.
Job Requirements:
Five (5) + years' System Support or Supply chain experience
Strong Technical experience
Project Management using Prince2 Methodology
In depth knowledge of business systems and operations
ERP System experience:
JD Edwards, SAP or Navision
Process Improvement Experience.
Ability to commute/relocate:
- Springs, Gauteng: Reliably commute or planning to relocate before starting work (required)
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