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    • Hotel Receptionist - Newlands - HR Genie

    HR Genie
    HR Genie Newlands

    3 weeks ago

    HR Genie background
    Description

    At The Vineyard Hotel, we're a team where every staff member plays a crucial role in creating an exceptional guest experience.

    We prioritize their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. This commitment goes beyond hospitality.

    Growth opportunities are available through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement, and disability funding, are part of the package.

    About Our Culture

    Our care for our staff and dedication to social and environmental responsibility set us apart. We value respect, care, and growth.

    The Role

    As our Hotel Front Office Receptionist, you will oversee the complete guest journey from arrival to departure. Responsibilities include:

    • Assisting guests during their stay and preparing guest accounts.
    • Managing reservations and answering phones.
    • Maintaining records and creating filing systems.

    You will also help guests check out and accept final payment for their room accounts. A pleasant stay and farewell is ensured by accompanying them to the Port Cochere'.

    Qualifications:
    Matric Certificate with a preferably Hospitality-related Tertiary Qualification
    2 years experience as a Front Office Receptionist in a 4* establishment at minimum
    A driver's license
    Computer literacy in MS Office and Opera
    Excellent front office operation skills
    Extensive product knowledge of our hotel and the city
    Outstanding communication skills
    A high level of accuracy
    Devoted to quality
    Client-focused
    Social skills and integrity are required.

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