Systems Analyst - Johannesburg, South Africa - FirstRand

FirstRand

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

Job Description

To interpret the business requirement specification and translate into a detailed system design specification to enable the development of innovative, flexible and efficient solution of a business problem

Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
Ensure system, process and efficiency improvements (including innovations)
Analyse system technical requirement
Conduct a system requirement risk assessment
Define, develop and document how business systems interface functionally
Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
Control expenditure and identify process improvements to contain and reduce costs
Develop, encourage and nurture collaborative relationships across area of specialisation
Display and encourage an appreciation of teamwork and inclusivity
Participate in planned activities that are appropriate for own development
Ensure development and continuous value add improvement to operational processes
Compile reports that track progress and guide business to make informed decisions
Manages risks in own area of responsibility
Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards

Job Details

Application Closing Date

19/04/24